Olivetti d-Color MF 4003 Service Manual Download

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d-Color MF4003/MF3303

L TROUBLESHOOTING > 9. FAX TROUBLE CODE

L-111

Error
code

Catego

Contents of error

How to correct

Installation position

(Service Mode -> [FAX] -> [Line #])

2. Turn OFF V.34.

[Communication] -> [Protocol] -> V8/
V34 Protocol

R74

Detected HDLC frame
error during image data
receiving

1. It cannot be dissolved by settings, so acquire a log.

• Protocol trace list for errors
• Machine management list (CSV save), activity report
• Data saved in the storage

2. Possibility of line defect (example: packet loss, echo,
distortion)

R75

V.34 communication
disabled due to line
noise

Turn OFF V.34.

[Communication] -> [Protocol] -> V8/
V34 Protocol

R76

V.34 communication
disabled due to line
noise

Turn OFF V.34.

[Communication] -> [Protocol] -> V8/
V34 Protocol

R77

Recepti
on
(Ph.C)

Fax soft error (image
processing)

1. Set the coding method to MH/MR/MMR.

[Communication] -> [Others] -> Coding
Ability

2. It cannot be dissolved by settings, so acquire a log.

• Original (on fax machine if possible)
• Protocol trace list for errors
• Machine management list (CSV save), activity report

R78

Fax soft error (image
processing control)

1. Set the coding method to MH/MR/MMR.

[Communication] -> [Others] -> Coding
Ability

2. It cannot be dissolved by settings, so acquire a log.

• Original (on fax machine if possible)
• Protocol trace list for errors
• Machine management list (CSV save), activity report

R79

Recepti
on

Fax soft error (job
control)

It cannot be dissolved by settings, so acquire a log.

• Original (on fax machine if possible)
• Protocol trace list for errors
• Machine management list (CSV save), activity report

9.30 R8#

Error
code

Catego

Contents of error

How to correct

Installation position

(Service Mode -> [FAX] -> [Line #])

R80

CSRC

Mismatched serial
number from the CSRC
host

Reset it from the initial transmission.

R81

Received an writing
instruction from the
CSRC host during
machine running

Acquire the data saved in the storage from [Service Mode]
-> [Debug Settings] -> [Debug Log Output].

R82

Received a FAX-CSRC
instruction when FAX-
CSRC is not allowed

1. Make line 1 receive the fax.

2. Acquire the data saved in the storage from [Service
Mode] -> [Debug Settings] -> [Debug Log Output].

R83

Command error from the
CSRC host

Acquire the data saved in the storage from [Service Mode]
-> [Debug Settings] -> [Debug Log Output].

R84

NVRAM writing error

Acquire the data saved in the storage from [Service Mode]
-> [Debug Settings] -> [Debug Log Output].

9.31 R9#

Error
code

Catego

Contents of error

How to correct

Installation position

(Service Mode -> [FAX] -> [Line #])

R93

Recepti
on

Mismatched password
for confidential reception
box

Inform the fax machine of the correct password, and ask it
to rend again.

R94

Mismatched relay box
password
Or, no relay destination
found

1. Check the relay destinations (group) in the relay box,
and ask the fax machine to send again.

2. Inform the fax machine of the correct password, and ask
it to send again.

R96

No box specified by SUB
for confidential RX, relay
RX or PC-FAX RX
Or, the relay RX function
disabled

1. Check if the box for confidential RX, relay RX or PC-FAX
RX has been created.

2. Check if the relay function is disabled.
Utility -> [Administrator] -> [Fax Settings] -> [Function
Setting] -> [Function ON/OFF Setting] -> Relay RX

Olivetti d-Color MF 4003, Service Manual

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