9-4
Troubleshooting > Messages
Messages
When an error occurs, the display may show one of the messages listed below. These will help you identify and correct
the problem.
NOTE
When a transmission error occurs, a sent/receipt result report is produced.
Check the error code shown in the report and refer to the following:
To print the sent/receipt result report, refer to the following:
Send Result Reports (page 7-4)
FAX RX Result Reports (page 7-6)
You may also check error codes using the activity report.
Activity Report (Outgoing FAX Report and Incoming FAX Report) (page 7-7)
Message
Checkpoint
Corrective Action
Reference
Page
Add the following paper in
cassette #.
Does the selected paper size
match the paper size loaded in
the specified paper source?
Select [
Continue
] to continue printing.
Select [
Cancel
] to cancel the job.
―
Is the indicated cassette out of
paper?
Load paper.
Select [
Paper Selection
] to select the
other paper source. Select [
Continue
] to
print on the paper in the currently
selected paper source.
―
Box limit exceeded.
Is [
End
] displayed on the
screen?
The specified box is full, and no further
storage is available; Job is canceled.
Select [
End
]. Try to perform the job again
after printing or deleting data from the
box.
―
Cannot process this job.
―
This job is canceled because it is
restricted by User Authorization or Job
Accounting. Select [
End
].
―
Job Accounting restriction
exceeded.
Is the acceptable printing count
restricted by Job Accounting
exceeded?
The printing count exceeded the
acceptable count restricted by Job
Accounting. Cannot print any more. This
job is canceled. Select [
End
].
Refer to the
machine’s
Operation
Guide
.
Machine failure.
―
Internal error has occurred. Make a note
of the error code displayed on the screen,
and contact your Service Representative.
―
Scheduled sending jobs
exceeded.
―
The number of jobs has exceeded the
limit set for delayed transmission. Select
[
End
]. The job is canceled.
Wait until the delayed transmission is
executed, or cancel the delayed
transmission and then perform the job
again.
The phone receiver is off the
hook.
―
Put down the receiver.
―
Summary of Contents for d-COLORMF3023
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