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B. TROUBLESHOOTING DAVINCI
When the unit is not functioning properly, refer to the following table for
possible solutions:
Problem
Solution
The display remains blank after tapping on OK or On
.
Poor display contrast.
The unit is on, but pressing buttons and tapping touch
buttons has no effects.
“Memory full” displayed.
Tapping a touch button does not activate the
corresponding function.
The daVinci turns off unexpectedly.
I forgot the password and the unit is locked.
Records seem to be missing.
Low Battery warning.
•
Adjust the LCD contrast using the contrast knob
on the left side of the daVinci.
•
Install new batteries.
•
Adjust the LCD contrast using the contrast knob
on the left side of the daVinci.
•
Reset the unit, being careful not to clear memory.
•
The memory in daVinci is full or nearly full. Delete
any unnecessary data. You can always check the
memory capacity by tapping Menu, System,
Memory.
•
Reset the unit, being careful not to clear memory.
•
The daVinci is set to turn off automatically after a
period of inactivity. You can adjust the time
before automatic turn off by tapping Menu,
System
and setting the Auto Shut-off to 1, 2, 3, 4
or 5 minutes.
•
If you have assigned a password and the daVinci
is locked, the only way to continue using the PDA
is to clear all memory by resetting the unit.
•
Choose to display both Business and Personal
categories. Verify that both B and P are indicated
on the display.
•
Replace both AAA alkaline batteries with new
batteries before synchronizing.
