1.13 TROUBLESHOOTING
1.13.1
Troubleshooting – base module
1.13.1.1 System
errors
Problem
Solution
The system is not powered
•
Check the +5Vsb power supply and make sure that the power cord
is connected correctly.
•
Check that the on/off button is working correctly.
The system does not start
•
Check insertion or replace the RAM.
•
Check the setting of the CPU frequency jumper.
•
Re-insert or replace the CPU.
•
Check all the connections
•
Check the BIOS.
PS2 port not working
•
Check that the I/O cables are connected correctly.
CMOS error or loss of CMOS data
•
Load optimized settings for the BIOS.
•
Reset CMOS via the jumper and load optimized settings for the
BIOS.
•
Replace the back-up battery.
Bootstrap failed or Bootstrap took too
long to detect device
•
If the system does not detect the IDE interface or takes too long to
detect it, reconnect the IDE cable or replace the hard disk and the
IDE cable..
•
Check correct setting of the IDE jumper.
•
Check connection of the RAM, replace the RAM(s).
The system is blocked during start-up/
screen blue
•
Check the RAM.
•
Check the Hard Disk.
•
Re-install the operating system
The system blocks for no particular
reason
•
Check that the fan of the CPU is working correctly.
•
Check the setting of the CPU frequency jumper.
•
Check the IDE interface.
•
Check the RAM.
•
Re-install the operating system.
COM motherboard
•
Check that the jumpers of the COM port are set correctly.
•
Check the motherboard.
XZAC3272 Service
Manual
1-25
Summary of Contents for Explor 200M
Page 1: ...Web Cash Explor 200M 300M Explor 120D 150D SERVICE MANUAL Code XZAC3272...
Page 6: ...VI XZAC3272...
Page 58: ...Figure 2 33 TEST KEYBOARD TEST BADGE READER Figure 2 34 2 20 XZAC3272...
Page 74: ...F F F G G G G Figure 3 22 For reassembly reverse the above procedure 3 12 XZAC3272...
Page 91: ...UPDATING STATUS DATE UPDATED PAGES PAGES CODE 6 2006 1st EDITION 91 XZAC3272...