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MESSAGE 

CAUSE  

END Z10 REP. 

Appears when the Z10 report results as still open and the user wants to 
perform another operation. 

PRINTER DISCNNCTD 

Appears when there are communication problems or  errors are detected 
when printing invoices or receipts on a slip printer. 

WRONG VALUE  

Appears when an invalid value is inserted, for example, because it is outside 
the range of allowed values. 

RETURN DISABLED 

Appears when a return operation is requested for a department, but the 
return flag for the department is set as disabled (in department 
management). 

DISCOUNT DISABLED 

Appears when a discount operation is requested for a department, but 
the discount flag for the department is set as disabled (in department 
management). 

GOODS REFUND 
DISABLED 

Appears when a refund operation is requested for a department, but the 
refund flag for the department is set as disabled (in department 
management). 

PRICE INPUT 
DISABLED 

Appears when a price bypass operation is requested for a department, 
but the price flag for the department is set as disabled (in department 
management). 

CLOSE DRAWER 

Appears when you try to open a ticket but the drawer is open. 

WRONG CODE 

Appears after a validity check on the user entry, signalling an incorrect code. 

NO LOGO 

Warns that the logo number selected is not present in the cash register. 

PROG. VAT N./TC 

Appears when the VAT No. or Tax Code is not yet programmed on the cash 
register. 

RUN REPORT Z 

Appears when the user attempts to perform an operation, but the report 
indicated after the message must first be run. 

DB OVERFLOW 

Appears when the memory capacity available for BCR PLUs is exceeded. 

DB FULL 

Appears when the BCR PLU DB is full. 

MULTIPLE TK.LIM.EXC. 

Appears when the maximum limit allowed for printing a multiple ticket is 
exceeded. 

NOT PROG. 

Appears during keypad programming when an invalid combination is 
programmed. 

WRONG SIZE 

Appears when option 102 terminates because the maximum memory size 
has been exceeded. 

POWERING OFF 
NOT POSSIBLE 

Appears at times when the machine cannot be powered off. 

Summary of Contents for NETTUN@3000 int'l

Page 1: ...ERRORS AND TROUBLESHOOTING ENGLISH FRAN AIS DEUTSCH ESPA OL CASH REGISTER NETTUN 3000 int l...

Page 2: ...arking on the product Your attention is drawn to the following actions which could compromise the conformity attested to above and also product characteristics incorrect power supply incorrect install...

Page 3: ...ORS AND TROUBLESHOOTING 1 ERROR MESSAGES 3 EJ MESSAGES 3 GENERAL ERRORS LIST 4 OPERATOR MANAGEMENT ERRORS 6 EJ ERRORS 6 CHIPCARD ERRORS 7 SLIP PRINTER ERRORS 7 TROUBLESHOOTING 8 RAM AND APPLICATION SO...

Page 4: ...you need and the instructions for handling the waste correctly for example location and times of the waste collection centres etc b When you purchase a new device of ours give a used device similar t...

Page 5: ...t is displayed MESSAGE the cause of the error CAUSE and when possible the solution SOLUTION To make consulting the errors easier they are grouped according to the environments in which they appear EJ...

Page 6: ...Wait approx 20 seconds Press the ON OFF switch located at the rear turning this to the I position and press the key Check if normal operating conditions have been restored If not proceed to the next...

Page 7: ...ed and displayed on the touch screen to indicate the error condition EJ MESSAGES MESSAGE CAUSE SOLUTION EJ NEARLY FULL The EJ multimedia card has almost reached its maximum capacity Terminate the curr...

Page 8: ...ED Appears when an operation is not allowed INSERT AMOUNT Appears when the mandatory balance calculation option is set and the user does not enter the amount for its calculation SET PRICE Appears when...

Page 9: ...ears when a price bypass operation is requested for a department but the price flag for the department is set as disabled in department management CLOSE DRAWER Appears when you try to open a ticket bu...

Page 10: ...AUSE JOURN DELETED OPEN DOOR Appears at the end of the deletion procedure DOOR OPEN Appears when the door of the EJ bay is open NOT POSSIBLE Appears when the data on the multimedia card cannot be dele...

Page 11: ...wallet cannot be executed because the wallet is not enabled POINTS LIMIT Appears when the upper limit for points contained on the chipcard is exceeded INVALID DATA The user details related to the chi...

Page 12: ...turning this to the O position Extract the EJ and then reinsert it Replace the EJ card Press the ON OFF located at the rear switch turning this to the I position Error messages related to the EJ are s...

Page 13: ...he normal operating conditions To activate this procedure 1 Power off the cash register by pressing the key on the operator panel 2 Press the ON OFF switch located at the rear turning this to the O po...

Page 14: ...en calibration and at the end wait until the initialisation procedure completes and a message is printed on the ticket 10 The cash register starts automatically At the end a screen is displayed asking...

Page 15: ...Code 578116en...

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