Cash Register CM 980-SF / 980-F / 960-SF / 962-SF
Olympia 2012
Page 172
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13 Solving
Problems
Attention:
The power socket must be close to the cash register and easily accessible. This means that the cash register
can be disconnected from the power supply quickly in an emergency.
13.1 Display
messages
Display
Cause
Corrective measures:
PAPER
End of paper roll.
Replace a new paper roll.
B
Receipt printing is switched off.
Press the
┣
Receipt ON/OFF
┫
key to switch receipt printing
back on.
T
The cash register is in Training
mode;
Press the
┣
Training
┫
key to deactivate Training mode.
II
Department level 2 is active
Press the
┣
SHIFT
┫
key to switch between the department
levels.
III
Department level 3 is active
Press the
┣
SHIFT
┫
key to switch between the department
levels.
13.2 Printer
malfunction
In the event of a printer error, switch off the cash register immediately and disconnect the power plug!
1. Check that the paper roll is inserted correctly or whether there is a foreign body in the printer mechanism. Remove it,
if present.
Attention:
Remove any foreign bodies very carefully. Do not use a knife, screwdriver or anything similar. Never use
force! This could damage the printer mechanism.
2. Switch the cash register on again and complete a registration.
3. If the printer error reoccurs, contact the service centre.
Note:
Never use low quality paper!
