21
Troubleshooting
TROUBLESHOOTING GUIDE
Problem
Possible Cause
Probable Correction
The machine doesn’t operate.
The ice maker is unplugged.
Plug in the ice maker.
The fuse is blown.
Replace the fuse. Call for service
to check for a short circuit in the
ice maker.
The ice maker power switch turn to
OFF.
Turn the ice maker power switch to
ON.
The ice storage bin is full of ice.
Take away the ice, make sure that
the ice-full sensor is free of ice.
The water doesn’t feed in after the
ice maker starts.
The water supply tap is turn off.
Turn on the water supply tap.
The water supply pipe is not
properly connected.
Reconnect the water supply pipe.
The machine makes ice, but bin
does not fill up.
The condenser may be dirty.
Clean the condenser.
The bin drain may be partially
restricted.
Clean out the drain, check the
installation.
The air flow to the ice maker may
be obstructed.
Check the installation.
The ambient temperature and
water temperature are high, or it is
near with some other heat source.
Check the installation.
Water is leaking out of the unit.
Some water drops to the floor
when you open the door to take
out ice from ice storage bin.
Normal condensation on the door
or some water together with ice.
Take care when you take out ice.
Water supply connection leaking.
Tighten fitting. See “Connecting
the Water Line”.
Nut of the water drain hole leaking.
Tighten fitting. See “Connecting
the Water Line”.
Drain pipe connection leaking.
Tighten fitting. See “Connecting
the Drain”.
Cubes are partially formed--are
white at the bottom.
Not enough water in the water bin. Check if the water supply pressure
is below 15psi.
Check water supply--filter may be
restricted.
Check for a water leak at the water
bin.
Check water inlet valve may be
restricted.
