9
Troubleshooting
The compressor works normally,
but the temperature in the cabinet
cools too slowly.
The door is being opened too
frequently.
Reduce open times.
The is too much food in the
cabinet, and it is placed improperly.
Place food properly, keep space
between them for ventilation of
cold air.
The frost film is too thick.
Take out food and defrost.
The surface of the condenser is
too dirty.
Stop and clean the condenser.
The door doesn’t seal.
Adjust the door seal.
The noise is too loud.
The freezer is placed in a unstable
location.
Place it in a stable location.
The fixing of the freezer is loose.
Tighten the fixing.
There’s contact between pipes.
Separate the pipes.
THE FOLLOWING ARE WITHIN NORMAL OPERATING PARAMETERS:
• When the freezer is working or after is stops for a while, the refrigerant in the pipes is cycling and gives out
“running water” sounds.
• The surface temperature of the compressor may be up 70°C ~ 80°C / 158°F ~ 176°F when it is working.
• The back side of step freezer gives out heat.
• In rainy season, the outer surface of the cabinet may have dew, which makes no defects on normal use.
Just dry it with a piece of cloth.
For service call 1-800-465-0234.
