19
Troubleshooting
Water line
The water line leaks.
Plug in again.
The water distribution
tube doesn’t spray
Lines of the water pump
The lines of the water
pump are loose.
Plug in again.
Water pump
Water pump is damaged. Replace the water pump.
Water distribution tube
The water distribution
tube is blocked.
Clean the water
distribution tube.
Ice full probe
The ice full probe is
broken or can not turn
back to the normal
position.
Repair or replace the
probe.
The room temperature
The room temperature is
out of the stated range,
the water pump stops.
Make the temperature
returns within the stated
range.
Harvesting ice is difficult
Hot gas valve
The hot gas valve is poor. Replace the hot gas
valve.
The hot gas valve is
damaged.
Replace the hot gas
valve.
Ice mold of the
evaporator
The ice mold is dirty, or
polishing degree is poor.
Clean the ice mold, or
replace the evaporator.
Refrigerant
Refrigerant leaks.
Recharge.
Ice machine
Ice machine is not
properly leveled.
Level the ice machine.
The ambient and water
temperature
The ambient and water
temperature is too low.
Adjust the temperature.
Ice cubes size
The size is too big.
See “Adjust the ice cube
size”.
The evaporator is hot for
more than 4 minutes
Hot gas valve
The lines of the hot gas
valve are loose.
Plug in again.
Hot gas valve
performance poor or
broken.
Replace the coil of the
hot gas valve if it is only
because of the coil.
Refrigerant
Refrigerant leaks.
Recharge.
Electric controller
The electric controller is
incorrect.
Check the controller.