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15

Troubleshooting

The heater produces a whistling 

noise when the burner is lit.

Air passageways are blocked.

Check the minimum installation 

clearances and air passageways 

for debris.

There is air in the gas line.

Operate the burner until the air is 

completely purged.

The heater produces a clicking 

noise just after the burner is lit or 

turned off.

The metal is expanding and 

contracting.

This is common with heaters. 

If noise is excessive, contact a 

qualified service person.

There is a gas odor even when the 

control knob is in the OFF position.

There is a gas leak.

Locate and correct the leak 

immediately.

The gas control is defective.

Replace the gas control.

There is a gas odor during 

combustion.

There is foreign matter in the gas 

or on the burner ports.

Check the gas passageway and 

burner.

The heater is burning vapors from 

paint or impurities in the air.

Stop storing and using odor 

causing products near the heater.

There is gas leaking from the 

regulator and hose connection, the 

valve and pipe connections, and 

the pipes.

Locate and correct the leaks, or 

contact your gas supplier.

There is carbon build-up.

There is dirt or film on the reflector 

and flame screen.

Clean the reflector and flame 

screen.

Summary of Contents for PH-CN-2270-P

Page 1: ...Revised 11 05 2021 Toll Free 1 800 465 0234 Fax 905 607 0234 Email service omcan com www omcan com Patio Heaters Models PH CN 2270 P 2270 S Items 47878 47879 Instruction Manual...

Page 2: ...4 15 16 18 19 Table of Contents Section General Information Safety and Warranty Technical Specifications Installation Operation Maintenance Troubleshooting Parts Breakdown Warranty Registration Model...

Page 3: ...e It s of the utmost importance to save these instructions for future reference Also save the original box and packaging for shipping the equipment if servicing or returning of the machine is required...

Page 4: ...icaci n a la m quina an la la garant a y puede causar da os a las personas usando la m quina mientras esta en el funcionamiento REVISE EL PAQUETE A SU LLEGADA Tras la recepcion de un envio Omcan favor...

Page 5: ...s a collar to protect the gas valve Do not fill tank over 80 full The tank system must be set up for vapor withdrawal Discontinue use if any part of the propane tank is damaged Rust and dents may be h...

Page 6: ...QCCI or Type I CGA791 LP gas tank connection This heating appliance should not be used on plastic or artificial wood decks Children and adults should be alerted to the hazards of high surface temperat...

Page 7: ...horized service depot in the area or to an Omcan Service warehouse to repair the equipment Unauthorized maintenance will void the warranty Warranty covers electrical and part failures not improper use...

Page 8: ...ble the product Estimated Assembly Time 90 minutes Technical Specifications Model PH CN 2270 P PH CN 2270 S Fuel Propane BTU 42 000 BTU Consumption 945 g hr Flux 945 g hr Tank required 20lb gas tank r...

Page 9: ...L and control box assy 3 Assemble block belt Fix the block belt J to the 2pcs of lower support using 2pcs screw M5x10 CC ATTENTION Ensure the block belt and wheel assembly are on the same side 4 Assem...

Page 10: ...9 Attach the knob II to front panel H using screw M4x8 KK and large flat washer JJ 10 Place the propane gas tank not included on the base Tighten the belt to ensure the propane gas tank is fully secur...

Page 11: ...11 Installation...

Page 12: ...12 Installation...

Page 13: ...Turn the variable control knob to the desired temperature position Lo to Hi IMPORTANT NOTE When lighting the heater for the first time or a new cylinder is connected the air inside the hose must be p...

Page 14: ...ner ports There is low gas pressure Call your gas supplier The combustion on the burner is inadequate There is not enough air Check the air passageways and burners for dirt and debris and clean with c...

Page 15: ...en the control knob is in the OFF position There is a gas leak Locate and correct the leak immediately The gas control is defective Replace the gas control There is a gas odor during combustion There...

Page 16: ...16 Parts Breakdown Model PH CN 2270 P 47878 Model PH CN 2270 S 47879...

Page 17: ...17 Parts Breakdown Model PH CN 2270 P 47878 Model PH CN 2270 S 47879...

Page 18: ...r 47878 EE AH969 Anchoring Arm for 47878 OO AH950 Block Belt for 47878 J AH960 Flat Washer for 47878 FF AH970 Screw M6x12 for 47878 PP Item No Description Position Item No Description Position Item No...

Page 19: ...ter online by visiting OMCAN PRODUCT WARRANTY REGISTRATION 3115 Pepper Mill Court Mississauga Ontario Canada L5L 4X5 https omcan com warranty registration or email to service omcan com Purchaser s Inf...

Page 20: ...relations avec nos clients et les fabricants de valeur Aujourd hui avec des partenaires en Am rique du Nord Europe Asie et Am rique du Sud nous travaillons continuellement am liorer et d velopper l e...

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