10
Troubleshooting
The appliance does not start
•
Check: the mains power supply and the condition of the power cable.
•
Check that the luminous indicator lamp at the outlet of the crushing unit (9) goes on for approximately ten
seconds when the appliance is connected to the mains power supply.
•
Check that there is no foreign matter stuck between the blades.
•
Inside the appliance, check the condition of the electric wires and connections (at the grommet (12) and the
connection block (13) (fig. F).
•
Check the electrical components by changing them one at a time (capacitor, cover safety device, electronic
module, motor).
The machine stops because the motor has overheated: (the motor unit is hot). In the event of the motor
overheating, the appliance will stop automatically. The protection device is reset automatically, wait for the
motor to cool down (15 to 30 seconds) before starting the machine back up.
The appliance stops further to an overload
•
Foreign matter between the blades and intensive use can lead to motor overload.
•
Under these circumstances, either the thermal protection or the excess current protection may be activated
and stop the machine operating.
• If the machine is hot, refer to the section “The machine stops because the motor has overheated”.
• If not, refer to the “motor overload safety feature” section.
The appliance continues to operate after processing all the ice cubes
•
In automatic mode, the appliance operates according to a non-adjustable timer set to 1 minute (time
required to process a whole hopper load on small size).
•
Press the button which is lit up in order to go back to manual mode and stop the appliance.
Both buttons flash simultaneously
•
The appliance stops further to a motor overload. To overcome this, refer to the “motor overload safety
feature” section.
The crushed ice does not drop into the ice bucket
•
The appliance is designed to crush the whole capacity of a standard ice cube tray in one go.
•
If too many ice cubes are loaded into the hopper or if an ice bucket which is too small is used, the crushed
ice level gradually builds up to the outlet opening. As the crushed ice cannot fall down, it is compacted
in the crushing unit. Just removing the ice bucket will not be enough to unblock the crushed ice outlet
opening.
IMPORTANT:
Do not insert hard objects into the crushed ice outlet opening when the appliance is in operation.
SOLUTION:
•
Stop the appliance.
• Empty the ice bucket (filled with crushed ice).
•
Fill the ice cube hopper and start the automatic cycle of each size back up again.
• Wait a few moments for the ice to melt if required.
