FOR
WARRANTY
RETURNS, please have the
following information available BEFORE contacting
OMEGA:
1. Purchase Order number under which the
product was PURCHASED,
2. Model and serial number of the product under
warranty, and
3. Repair instructions and/or specific problems
relative to the product.
FOR
NON-WARRANTY
REPAIRS, consult OMEGA
for current repair charges. Have the following
information available BEFORE contacting OMEGA:
1. Purchase Order number to cover the COST
of the repair,
2. Model and serial number of the product, and
3. Repair instructions and/or specific problems
relative to the product.
OMEGA’s policy is to make running changes, not model changes, whenever an improvement is possible. This affords our cus-
tomers the latest in technology and engineering.
OMEGA is a registered trademark of OMEGA ENGINEERING, INC.
© Copyright 2008 OMEGA ENGINEERING, INC. All rights reserved. This document may not be copied, photocopied, reproduced,
translated, or reduced to any electronic medium or machine-readable form, in whole or in part, without the prior written consent of
OMEGA ENGINEERING, INC.
WARRANTY / DISCLAIMER
OMEGA ENGINEERING, INC. warrants this unit to be free of defects in materials and workmanship for a
period of
13 months
from date of purchase. OMEGA’s Warranty adds an additional one (1) month grace
period to the normal
one (1) year product warranty
to cover handling and shipping time. This
ensures that OMEGA’s customers receive maximum coverage on each product.
If the unit malfunctions, it must be returned to the factory for evaluation. OMEGA’s Customer Service
Department will issue an Authorized Return (AR) number immediately upon phone or written request.
Upon examination by OMEGA, if the unit is found to be defective, it will be repaired or replaced at no
charge. OMEGA’s WARRANTY does not apply to defects resulting from any action of the purchaser,
including but not limited to mishandling, improper interfacing, operation outside of design limits,
improper repair, or unauthorized modification. This WARRANTY is VOID if the unit shows evidence of
having been tampered with or shows evidence of having been damaged as a result of excessive corro-
sion; or current, heat, moisture or vibration; improper specification; misapplication; misuse or other
operating conditions outside of OMEGA’s control. Components in which wear is not warranted, include
but are not limited to contact points, fuses, and triacs.
OMEGA is pleased to offer suggestions on the use of its various products. However, OMEGA
neither assumes responsibility for any omissions or errors nor assumes liability for any
damages that result from the use of its products in accordance with information provided by
OMEGA, either verbal or written. OMEGA warrants only that the parts manufactured by the
company will be as specified and free of defects. OMEGA MAKES NO OTHER WARRANTIES
OR REPRESENTATIONS OF ANY KIND WHATSOEVER, EXPRESSED OR IMPLIED, EXCEPT
THAT OF TITLE, AND ALL IMPLIED WARRANTIES INCLUDING ANY WARRANTY OF
M E R C H A N T A B I L I T Y A N D F I T N E S S F O R A P A R T I C U L A R P U R P O S E A R E H E R E B Y
DISCLAIMED. LIMITATION OF LIABILITY: The remedies of purchaser set forth herein are
exclusive, and the total liability of OMEGA with respect to this order, whether based on
contract, warranty, negligence, indemnification, strict liability or otherwise, shall not
exceed the purchase price of the component upon which liability is based. In no event shall
OMEGA be liable for consequential, incidental or special damages.
CONDITIONS: Equipment sold by OMEGA is not intended to be used, nor shall it be used: (1) as a “Basic
Component” under 10 CFR 21 (NRC), used in or with any nuclear installation or activity; or (2) in medical
applications or used on humans. Should any Product(s) be used in or with any nuclear installation or
activity, medical application, used on humans, or misused in any way, OMEGA assumes no
responsibility as set forth in our basic WARRANTY/ DISCLAIMER language, and, additionally, purchaser
will indemnify OMEGA and hold OMEGA harmless from any liability or damage whatsoever arising out
of the use of the Product(s) in such a manner.
RETURN REQUESTS / INQUIRIES
Direct all warranty and repair requests/inquiries to the OMEGA Customer Service Department. BEFORE
RETURNING ANY PRODUCT(S) TO OMEGA, PURCHASER MUST OBTAIN AN AUTHORIZED RETURN
(AR) NUMBER FROM OMEGA’S CUSTOMER SERVICE DEPARTMENT (IN ORDER TO AVOID PROCESS-
ING DELAYS). The assigned AR number should then be marked on the outside of the return package and
on any correspondence. The purchaser is responsible for shipping charges, freight, insurance and proper pack-
aging to prevent breakage in transit.
