1
1.
UNPACKING THE FMA 5400A/5500A
MASS FLOW CONTROLLER
1.1
Inspect Package for External Damage
Your FMA 5400A/5500A Mass Flow Controller was carefully packed in a sturdy
cardboard carton, with anti-static cushioning materials to withstand shipping
shock. Upon receipt, inspect the package for possible external damage. In case
of external damage to the package contact the shipping company immediately.
1.2
Unpack the Mass Flow Controller
Open the carton carefully from the top and inspect for any sign of concealed ship-
ping damage. In addition to contacting the shipping carrier please forward a copy
of any damage report to OMEGA
®
directly.
When unpacking the instrument please make sure that you have all the items indi-
cated on the Packing List. Please report any shortages promptly.
1.3
Returning Merchandise for Repair
Please contact an OMEGA
®
customer service representative and request a
Return Authorization Number (AR).
It is mandatory that any equipment returned for servicing be purged and neutral-
ized of any dangerous contents including but not limited to toxic, bacterially infec-
tious, corrosive or radioactive substances. No work shall be performed on a
returned product unless the customer submits a fully executed, signed SAFETY
CERTIFICATE. Please request form from the Service Manager.
CAUTION: Some of the IC devices used in the FMA 5400A/5500A are
Electro Static Discharge (ESD) sensitive and may be damaged by
improper handling. When wiring the interface connector, adjusting or
servicing the meter, use of a grounded ESD protection wrist strap is
required to prevent inadvertent damage to the CMOS integral solid
state circuitry. When 15 pins inter face D-connector is not used do not
remove factory installed ESD protection cover.