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New Zealand Product Warranty Statements of Standard Warranty Conditions
Nothing herein contained shall be construed in any way as
excluding or limiting your rights under the Consumer
Guarantee Act 1993. OUR WARRANTY
This product is also covered by the manufacturer's warranty
set out in this document (Our Warranty).
Our Warranty is for a period of forty eight (48) months from
the date of purchase.
This is in addition to (and does not exclude, restrict or
modify) any rights or remedies to which you may already be
entitled to under the New Zealand Consumer Guarantee act
1993 relating to this product.
Our warranty (which is subject to the conditions below)
covers rectification free of charge of any fault arising from
defective materials or components or faulty workmanship.
The product will be repaired or replaced at the option of
Omega.
Our warranty is subject to the following conditions:
1. That the purchaser contacts Omega prior to any product
repair.
2. That the purchaser carefully follows all instructions
provided with the product and complies with all relevant
electrical & plumbing regulations when installing the
product.
3. That the purchaser carefully follows the instructions
provided in the owner's handbook relating to the proper
use and care of the product and does not use the
product for any purpose other than the DOMESTIC use
for which it has been designed.
WHAT IS COVERED: By Our Warranty
During the warranty period, Omega or its authorised Service
Centre will, at no extra charge, if your appliance is readily
accessible without the need of special equipment and subject
to the terms and conditions of this warranty, repair or replace
any parts which it considers defective.
WHAT IS NOT COVERED: By Our Warranty
1. Products installed damaged or incomplete or not in
compliance with the relevant electrical & plumbing
regulations in their State.
2. Normal wear and tear e.g. cleaning, light globes, filters
etc.
3. Failure resulting from power surges and electrical
storms.
4. Insect or vermin infestation.
5. Unauthorised repairs or use of non- genuine Omega
parts.
6. Any failure caused by the product not being used in
accordance with the instruction and the installation
manual provided with the product.
7. Misuse or abuse, including failure to properly maintain or
service.
8. The clearing of blockages in pumps and hoses.
9. Damage which occurs during delivery or installation.
10. Claims to product surface coating due to liquid or solid
spill-overs, accidental damage or damage caused from
cleaning products not recommended by Omega.
HOW TO CLAIM YOUR WARRANTY
Please refer to our website address below for Omega to
register your warranty online.
If you are contacting Omega regarding any warranty claims
and spare parts inquiries, please make sure you have the
following information on hand:
1. Product Name/Model Number
2. Serial Number/s
3. Purchase Date (as per invoice or proof of purchase)
4. Purchased From
5. Warranty Registration Number
www.omegaappliances.co.nz
Omega is division of Monaco Corporation Limited (Member
of Shriro Australia PTY LTD)
Phone: (09) 415 6000
Email: customercare@monacocorp.co.nz
