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Troubleshooting
You may try to solve the following simple problems by yourself. If they cannot be solved, please contact customer
service.
Inoperation
1- Whether the freezer is plugged and connected to power
2- Low voltage
3- Failure power or tripping circuit
Odor
1- Odorous foods should closely wrapped
2- Whether foods are rotten
3- Whether the interior shall be cleaned
Appliance freezes or
cools too much
1- Temperature is set to too cold or the appliance runs at Super modes
Long-term operation of
compressor
1- It is normal that refrigerator operates for longer time in summer when
the ambient temperature is higher
2- Do not put too much food in the freezer at one time
3- Do not put foods until they are cooled
4- Frequent opening of refrigerator door
Illuminating light does
not shine
1- Whether the refrigerator is connected to power
2- Whether the illuminating light is damaged
The refrigerator door can
not be properly closed.
1- The freezer door is stuck by food packages
2- Too much food
3- Tilt refrigerator
Loud noises
1- Whether the food is leveled, whether the refrigerator is balanced
2- Whether the refrigerator parts are properly placed
