OmniPrint FREEJET 330TX, Official User Manual

Page 1: ...F r e e J e t 3 3 0 T X O f f i c i a l U s e r M a n u a l 2 0 1 9 E d i t i o n ...

Page 2: ......

Page 3: ...richer and fuller for every man with opportunity for each according to his ability or achievement With the talented hard working efforts of the personnel team at OmniPrint we created the FreeJet 330TX a DTG printer that not only had the best quality in the industry but the best production and maintenance costs to enhance the user s simplicity and profitability a service we pride ourselves in provi...

Page 4: ...Anatomy Of A FreeJet DTG Printer Fig 1 Side View Fig 2 Front View Platen Gantry Wet Cap System Control Panel Waste Container Gantry Platen Z Jog Up Down Buttons Continued On The Next Page 1 ...

Page 5: ...Anatomy Of A FreeJet DTG Printer Cont d Fig 3 Under Gantry Cover Fig 4 Printing Components Close Up Continued On The Next Page 2 ...

Page 6: ...Anatomy Of A FreeJet DTG Printer Cont d Fig 5 Printhead Ink Delivery Components Close Up Fig 6 Back of Printer 3 ...

Page 7: ...hortcuts List Caution Never use the REAR button when the Print Carriage is at the front in Print Ready position Never use the FRONT button to put the printer in Print Ready position Always use the STAND BY button POWER Mainly used to turn the printer on or off FUNCTION Mainly used to change the printer s layer settings setting auto height other shortcut commands FEEDING Mainly used to auto head cl...

Page 8: ...c will negatively affect the overall quality of your print The most important thing to keep in mind for this is that not all garments will absorb the pretreatment and inks the same way Your best bet is to choose a high quality tightly weaved ringspun combed ringspun etc garment that was pre shrunk if appli cable Not choosing the right garment will result in color drop outs quality loss and sometim...

Page 9: ... is that it is always consistent If you have a machine you should still learn the manual process just in case the machine is ever down Take some time to practice use some old shirts print on the front back and even turn it inside out Before you take on print jobs you should be completely comfortable with the process What You Will Need In Order To Pretreat A Garment Spraygun Pretreatment Machine or...

Page 10: ...t Garment Recommended For White Light Cotton Garments Recommended For Dark Black Cotton Garments Dark Garment Pretreating Using A Spraygun For best results follow the guidelines below when pretreating using a hand held spraygun Continued On The Next Page 7 ...

Page 11: ...ight Garment 18 grams 330 F 4 7 20 sec 2 3x Black Dark Cotton DirectInk Dark Garment 25 grams 345 F 4 7 20 sec 3 5x Pearl Pretreatment Machine Guidelines MATERIAL PRETREATMENT PEARL DENSITY TEMP PRESSURE DRYING TIME White Light Cotton DirectInk Light Garment 25 35 330 F 4 7 20 sec 2 3x Black Dark Cotton DirectInk Dark Garment 35 45 345 F 4 7 20 sec 3 5x Continued On The Next Page 8 ...

Page 12: ...utton until you hear the printer beep Allow a moment for the printer engine to power up Performing A Head Clean Head Cleans are a vital part of starting up your printer in order to ensure your printer is working properly and efficiently You may perform a Head Clean two different ways Automatic Button Shortcut You can automatically activate a head clean by holding the FEEDING button when the printe...

Page 13: ...dware and Sound category click on View Devices and Printers 3 Look for EPSON Stylus Photo R2400 right click on it 4 Right click on Printing Preferences 5 Click on the Maintenance tab to open the maintenance menu 6 Click on the Head Cleaning option to open the Head Cleaning menu Continued On The Next Page 10 ...

Page 14: ...ments 9 The Power light will flash on and off until this process has finished Setting The Platen Height Knowing how to set the platen height will be one of the most important things to know how to properly do during your start up process as well as when setting up a print IMPORTANT BEFORE SETTING THE PLATEN HEIGHT ENSURE THE PLATEN IS LINED UP WITH THE PLATEN FRAME ON THE PRINTER SEE BELOW Continu...

Page 15: ...en toddler platen etc 1 Manually set your height by pressing and holding DOWN until your platen hits the lowest point it can go It will stop once it hits the lowest point 2 Hold the FRONT button until the gantry has moved above the center of the platen and release the button to stop the gantry 3 Push and hold the UP button until the platen stops rising up toward the printhead 4 Your platen height ...

Page 16: ...ht Automatic press FUNCTION REAR Manual press FRONT until gantry is above the middle of the platen then UP until the platen stops rising Then push STANDBY to move to front 2 Open the Maintenance tab in your printer s Preferences menu on your PC 3 Click on the Nozzle Check option 4 Click on the Print option to initiate the Nozzle Check 5 Analyze the print on your platen to ensure there are no gaps ...

Page 17: ...k print looks good you may move on to the next step 8 Wipe off the nozzle check print using rubbing alcohol and a cloth Loading A Garment Onto The Platen 1 Lay the shirt onto the platen with the collar facing the front of the printer 2 Pull the collar about half an inch past the edge of the platen Make sure it is centered 3 Tuck the collar area into the platen followed by the bottom of the shirt C...

Page 18: ...tRIP you will need to have your USB Dongle connected to your PC Do not lose the USB Dongle for your RIP program It is vital that you become very familiar with image quality when it comes to printing with your Freejet The ideal image criteria is a 300DPI image sized around the same size it needs to be printed at The image will also need a transparent background and be saved as a PNG TIFF JPEG or PS...

Page 19: ... window which is where you can set your print size and position on the platen If this isn t already open you may do so by clicking on View in your taskbar and selecting Show Q Rip Shown Right 5 Another vital tool needed is the Channel Palette where you can see your RGB channels as well as your White Underbase If not already open click on View hover over Channel Palette and selecting Show Continued...

Page 20: ... your own Below are all the Environment provided for the 330TX FreeJet 330TX Environments Black Media Should be used for Black Cotton garments only This environment is set up to not print any Black ink during the second pass If the image has black it will use the black garment to provide the black tones saving you ink where its not needed Color Media Should be used for bright colored shirts only T...

Page 21: ...s except these environments are specially set up for faster production purposes They have been optimized to print at a slightly lower resolution of 1440x720 Since the resolution is lower it iss recommended you have a 100 complete nozzle check to avoid any imperfections or banding in your prints Production mode is designed to cut back on printing time to incr ease tshirt production output and profi...

Page 22: ...p window click on the properties but ton next to the printer 11 In the Properties menu scroll down to margins and change the second to last field to 2 000 then click OK 12 In your Print Setup scroll down to Port then select Epson Stylus Photo R2400 If you do not see Epson Stylus Photo R2400 the printer is not connected or powered on 13 Click on OK to save your settings When printing to black or da...

Page 23: ...to create the White Underbase Choke How To Change The Printer s Layer Setting Changing the Printer s Layer Setting to B will communicate to the printer that the printhead will need to return to the print ready position automatically for the color layer Only set the printer s Layer Setting to Layer A or Layer B Refrain from using Layer C or Layer D as these are not applicable to the FreeJet 330TX P...

Page 24: ...minated now that you ve changed the Layer Setting from A to B Then push FUNCTION to confirm the layer setting Please note that Layer C and D are not to be used For best results when printing on dark garments make sure your graphic is saved with a transparent background no background The graphic must be close to the same size it will be printed at must be at 300 DPI in the RGB Color Mode 14 Click o...

Page 25: ...EIGHT BEFORE PRINTING 17 In the pop up Print window make sure your port is set to EPSON Stylus Photo R2400 and then click OK to initiate the print Curing Printed Garments Curing your printed garment is the final stage of the printing process It is vital that this final step is properly done in order to successfully produce a good quality printed garment Light Cotton Dark Cotton 330 F 345 F Pressur...

Page 26: ...IC GARMENT PLEASE NOTE THAT SETTINGS AND RESULTS WILL VARY FROM GARMENT TO GARMENT BASED ON BRAND QUALITY COLOR ETC Having issues with pretreating Need tips Contact Tech Support 1 855 373 3538 option 2 email support omniprintonline com open a ticket at omniprintonline com support DirectRIP Image Adjustment Settings Fuzziness The Fuzziness setting is located on your toolbar in the Highlight Generat...

Page 27: ...use this setting as needed Resolution change is not recommended unless advised by a technician Color Booster Increases color saturation vividness by increasing color contrast This feature is helpful for any images that are washed out or have a faded appearance Change Dot Size Changing the dot size will increase the amount of ink it fires during passes The default is set to SML a combination of var...

Page 28: ...ncrease your darks and saturate them to give you a richer color Pricing A Print Without Printing Using DirectRIP One of the useful side features of DirectRIP is the ability to price a print without having to actually print the image or waste any ink in the process This is handy in a situation where a potential customer has come to you with specific artwork looking for a quote on how much it would ...

Page 29: ...wn Maintenance Printer Shut Down ADVISORY THE FOLLOWING INFORMATION IS CRITICAL PLEASE CAREFULLY READ THIS PART OF THE TRAINING GUIDE Shutting down the printer properly is one of the most important procedures you will need to carefully perform in order to preserve the condition of your printer Wet Capping the printer properly will ensure the ease of establishing ink flow to the print head and prev...

Page 30: ...oke Pump to pump cleaner into the wet cap station 5 Pump cleaner only up to the edge of the wet cap Pumping any more will cause overflow spilling 6 Close the clip on your Cleaner Line 7 Push down on the Wet Cap Spring 2 3 times to suction the cleaner out of the Wet Cap Station All of the cleaner should be suctioned out of the Wet Cap Continued On The Next Page 27 ...

Page 31: ...he Wet Cap Spring 2 3 times to suction out all of the cleaner from the Wet Cap 13 Open the clip on your Cleaner Line 14 Pump cleaner a 3rd time into your Wet Cap only up to the edges The cleaner that comes through should look cleaner and more clear 8 Open the clip on your Cleaner Line 9 Pump cleaner into the Wet Cap a second time Continued On The Next Page 28 ...

Page 32: ...s suctioned out 18 When all of the cleaner has been suctioned out use your Cleaning Applicator to dry swab around the Wet Cap and wiper blade 19 Loosen the cap on your Waste Ink Bottle to release any vacuum pressure that is in your cleaner and waste ink lines then close the cap 20 Open the clip on your Cleaner Line 21 Pump cleaner into the Wet Cap for the 4th and final time only up to the edges of...

Page 33: ...the Wet Cap Station to wet cap the printhead before shutting down the printer 24 Move your ink line clips up and close all of the clips on your ink lines Moving the clips preserves the condition of your ink lines 25 Close the printer lid 26 Press and hold the POWER button until you hear a beeping sound and the status light flashes blue Then turn off the printer using the switch at the back of the ...

Page 34: ...l Clean the Printer of Any Dust or Ink Stains if any Weekly Maintenance Once a week you will need to Clean the Encoder Strip while performing your daily mainten ance This is the only step of your Weekly Maintenance The encoder strip is an important part of the printer to keep clean The printer uses the enco der strip to communicate the position of the printhead with the printer as it constantly mo...

Page 35: ...he gantry This will allow you to clean most of the encoder strip 3 Apply a small amount of 70 rubbing alcohol to a small lint free cloth and gently pinch the encoder strip between your fingers and the lint free cloth Slide the cloth from side to side whilestill gently pinching the encoder strip between your fingers and the cloth 4 Move the printhead back to the centered position to clean the rest ...

Page 36: ...You must use a Cleaning Applicator Swab dipped in Super Cleaner in order to clean around the Nozzle Plate Please be careful when doing this DO NOT TOUCH THIS Touching the Nozzle Plate is the equivalent of a head strike which voids your warranty X CLEAN AROUND THE NOZZLE PLATE CLEAN AROUND THE NOZZLE PLATE 8 Press the FUNCTION button once to automatically return the printhead back to the Wet Cap St...

Page 37: ...away from the Wet Cap Station you will need to clean off any build up on the carriage bar with a clean cloth and lubricate it using the Blue Grease Over time you will begin to notice a black build up on the print carriage bar 1 Using a clean cloth only wipe the carriage bar to clean off all of the build up 2 Apply a small coat of Blue Grease onto the carriage bar 3 Move the printhead from left to ...

Page 38: ... be opened by pulling out the center of the pin This is the Encoder Wheel the clear disk behind the rear encoder wheel cover on the left rear side of the printer How to Clean the Encoder Wheel The Encoder Wheel is another key component that communicates the position of the carriage to the printer Like the encoder strip it is vital that this part stays clean to maintain the quality of the prints an...

Page 39: ...ch the encoder wheel similar to how you would pinch the encoder strip The wheel must now be manually rotated 6 While still gently pinching the encoder wheel push and pull the entire print carriage as needed to manually rotate the encoder wheel allowing you to clean all of it Push the carriage with your hand on the center so that it is moved evenly 7 When you re finished cleaning the encoder wheel ...

Page 40: ...y and schedule your annual maintenance appointment with OmniPrint International Technical Support It is vital that this maintenance is done with the assistance of a technician to ensure that this is done properly and safely with no risk of damage to your printer Need to schedule your Annual Maintenance Contact Tech Support 1 855 373 3538 option 2 email support omniprintonline com open a ticket at ...

Page 41: ...hen the image does not print well If you have a good nozzle check then the printer should be ready to do its best If your print comes out poorly then this is the section you need to understand Many factors like wrong height adjustment poor image quality and inconsistent pretreatment application are generally the issue and due to the operator not the machine If you ever feel like you are doing some...

Page 42: ...rty encoder wheel This can be resolved by cleaning your encoder wheel as required in your monthly maintenance White Underbase Shows Under Color Layer When white ink is printed it can sometimes swell up causing the white underbase to still appear under the color layer giving it a white stroke appearance This is why we add a white underbase choke when setting up a print on a dark or black garment in...

Page 43: ...less in others this creates a spotty patchy look Here are some common pretreatment mistakes 1 Not Enough Pretreatment Not applying enough pretreatment will cause a dull and fuzzy looking print for both your white and color layers If washed the print will not hold up due to not enough pretreatment adhesing the print to the garment In this case you will need to apply more pretreatment 2 Pretreatment...

Page 44: ...kind of pretreatment is currently in your hand sprayer s reservoir You may refer to the images below for photo examples of print quality iss ues caused by errors in the pretreatment process Not Enough Pretreatment left Right Amount of Pretreatment right Too much pretreatment will appear like a good print but will not hold up after washing as you will experience loss of quality through cracking pee...

Page 45: ...e print going through areas of color This is caused by nozzles missing in a color The nozzles that are not printing are leaving behind an empty space creating a line The same process for fixing Missing Color is done for banding Print a Nozzle Check first to confirm nozzle performance In most cases banding can be fixed by just doing 2 Head Cleans Always print a Nozzle Check after cleaning to confir...

Page 46: ...e begin make sure your white ink bottles are half full or more 1 Push the button at the front of your printer to activate the ink circulation Let the circulation run for approx 120 seconds before pressing the front button one more time to stop the ink circulation THIS STEP FOR 330TX PLUS ONLY 2 Open only your white ink line clips and keep your CMYK ink lines closed Massage the ink lines where they...

Page 47: ...n the rest of the clips on your CMYK ink lines and massage where they were clipped 8 Monitor your ink waste and when it appears dark or black you may stop the pump by pressing the POWER button once 9 Turn on your printer if it s not already on If your printer is already on you may move on to the next step 10 Once your printer has been powered on you will need to perform one 1 Head Clean See the Pe...

Page 48: ...ake a look at your white ink lines they should now be solid white You may now begin sending print jobs to your printer If you have issues or need help with priming contact Technical support by calling 1 888 479 3496 and selecting option 2 by emailing support omniprintonline com or visit omniprintonline com support See the Setting the Platen Height How to Perform A Nozzle Check Sections of this Tra...

Page 49: ...d error light can have 2 possible reasons The best way to help determine if you have a standard job error or a paper jam feeding error is to use the Epson driver 1 Go to the Epson driver located on your computer under Printers and Devices For the 330TX Plus it will be the Epson Stylus R2400 printer icon Right click on the printer icon and select Printing Preferences 2 Select the Maintenance tab at...

Page 50: ...eset is completed Nothing needs to be done by the operator as this is an automated function In the case that this does not automatically reset itself you may manually activate the reset process by pressing FUNCTION STANDBY once to undock the printhead The printhead will slowly move away from the Wet Cap Station Then press FUNCTION STANDBY one more time to return the printhead and initiate the rese...

Page 51: ...1 In your PC s control panel under Devices and Printers right click on EPSON Stylus Photo R2400 then click on Printing Preferences 2 Click on the Maintenance tab then click on the Status Monitor option 3 A pop up window will appear shown left Do not worry you do not need to replace any parts This just lets us know the Waste Ink Pad Counter needs to be reset 4 During your installation appointment a...

Page 52: ...1 In your PC s control panel under Devices and Printers right click on EPSON Stylus Photo R2400 then click on Printing Preferences 2 Click on the Maintenance tab then click on the Status Monitor option 3 A pop up window will appear shown left Do not worry you do not need to replace any parts This just lets us know the Waste Ink Pad Counter needs to be reset 4 During your installation appointment a...

Page 53: ...ity tab 7 In the Compatability Mode section of the window check the box to Run This Program In Compatibility Mode For Then in the drop down menu select Windows XP Service Pack 2 or 3 8 Click on the Apply button at the bottom of the window to apply these settings Then click on OK 9 Double click on the ASPR2400 application file to open the R2400 Adjustment Program Before moving on to the next step m...

Page 54: ...ears click on OK to confirm Auto Selection 12 When the next pop up window has opened scroll down the list and select Waste Ink Pad Counter under the Maintenance section Double click on it or highlight the option then click on OK 13 When the Waste Ink Pad Counter window has opened click on the Read button on the center right of the window to read the current data on your printer s waste ink pad cou...

Page 55: ...p window will appear that will inform you that the waste ink pad counter has been initialized properly Click OK to close the pop up window 17 Click on Finish at the bottom of the window to close the Waste Ink Pad window 18 Close the Adjustment Program by clicking on the Quit button at the bottom of the main window Your waste ink pad counter should now be reset Next restart your printer Your printe...

Page 56: ... be as close to 100 as possible A few missing dash lines are ok If you are missing more the 10 15 you should try a Head Clean followed by a new Nozzle check If the problem still looks the same you should prime the ink system followed by 2 Head Cleans and then a Nozzle Check 2 Basic Systems Check Whenever you are having a problem with ink flow and your nozzle check is showing poor performance of a ...

Page 57: ...ed a vacuum This hole should always be clear and free of dried ink Use something like a paper clip to clean out the holes if you see even the smallest amount of blockage If this small hole gets blocked the ink will not flow properly Make sure that you do not see any kinks in the ink lines from the bottle to where it goes inside the printer When then bottles are moved and put back into position it ...

Page 58: ...oblem you will need to move on to the advanced diagnosis methods Before trying any of the advanced diagnosis methods please contact technical support We want to make sure things are being done correctly and guide you through these advanced diagnosis methods Advanced diagnosis methods are best done with an understanding of the way the ink flows through your FreeJet 330TX Ink Flow would all begin at...

Page 59: ...achine and performs many functions Dampers sit on top of the printhead and the ink lines end by attaching to the damper itself with a brass nut Dampers serve many functions and can be a main culprit for stopping ink flow when they wear out It is also very important to understand that Dampers are considered to be a consumable part and will need replacement at some point It is recommended to replace...

Page 60: ... the fabric containing pretreatment which allows a gelling effect enabling a nice white under base preparation for the CMYK Color layers If the print head accidentally touches the garments this reaction will occur in the nozzles of the print head and depending on the severity and length of time until it s noticed the print head can be cleaned and saved if the cleaning process is done right away Be...

Page 61: ...sing the printer s Power Purge function you will press power down for a second and you will hear the pump starting to operate This function will only draw ink from the white nozzles since you have clipped the CMYK nozzles closed Insure waste tank is not full and that the clip for the cleaning system on the back is closed Observe the waste tank and insure that there is waste ink coming from the whi...

Page 62: ...all the printers nozzles are firing correctly Perform a nozzle check Note the results of the nozzle check and insure all channels should appear and be clean Repeat if you necessary it s possible this process may need to be completed a second time to fully clean the nozzles If you are not successful recovering the missing nozzles then a print head replacement may be necessary A Print head strike is...

Page 63: ...e wear from clipping the lines in the same place P MC1001 FreeJet 330TX Plus Pump Capping Unit with Wiper Part of the daily maintenance is to keep your capping station clean to ensure the best print quality and print head protection Your pump plays a leading role in the wet cap system which protects your printhead against clogging and also pulls ink through the printhead when you prime or perform ...

Page 64: ...17 FreeJet 330TX Printhead P PH1000 The printhead is a part that will need to be replaced over a period of time However with our Wet Cap System proper use and maintenance the original printhead can last well beyond the other consumables on this list Save 20 on Consumable Parts when you buy our FreeJet Support Kit Call 1 888 479 3496 to find out more 61 ...

Page 65: ...62 ...

Page 66: ...63 ...

Page 67: ...64 ...

Page 68: ... com 263432370 DirectRIP Setting Up A Print From Start to Finish https vimeo com 286964441 Fuzziness https vimeo com 297190210 Color Strength https vimeo com 297199694 Lowering The White Underbase https vimeo com 297205677 Change The Image Size https vimeo com 297209440 Change The Dot Size https vimeo com 298239385 Change The Resolution https vimeo com 298277170 Troubleshooting Prime Ink Lines For...

Page 69: ...ONE 1 REVIEW PER CUSTOMER PER PLATFORM ONLY NOT COMBINABLE WITH ANY OTHER OFFERS REDEEM WITH ADMIN REDEEM WITH ADMIN REDEEM WITH ADMIN Join the Official Exclusive Facebook Group Interact With Other Owners Get Tips Tricks From The Community Be The First To Know When New Educational Materials Are Available SUPPORT KIT for 330TX 330TX PLUS Consumibles Can Go Out Be Prepared With The FreeJet Support K...

Page 70: ...s Manage Your Print Shop From Order Creation Until The Moment It s Shipped Out The Door LEARN MORE AT WURKFLOW NET with Reduce Production Costs While Improving Image Quality By Implementing The Garment Color Into The RIP Process LEARN MORE AT OMNIPRINTONLINE COM SOFTWARE COLOR IOS ...

Page 71: ...upport or Call 1 855 373 3538 select option 2 Questions Regarding Your Training Email richard omniprintonline com or bryan omniprintonline com Need To Purchase Supplies Parts Follow Us On Social Media Subscribe To Our YouTube Channel Visit store omniprintonline com l youtube com omniprintinternational www omniprintonline com ...