Troubleshooting (Cont’d)
Side-to-Side Print Misalignment
When the printed white underbase and color layer
of your graphic are misaligned from side-to-side,
this is commonly due to a registration error caused
by a dirty encoder strip. This can be resolved by
cleaning your encoder strip as required in your
weekly maintenance.
Print & Image Quality Issues (Cont’d)
Quality Issues - Mechanical (Cont’d)
Top-to-Bottom Print Misalignment
When the printed white underbase and color layer
of your graphic are misaligned from top to bottom,
this is commonly due to a registration error caused
by a dirty encoder wheel. This can be resolved by
cleaning your encoder wheel as required in your
monthly maintenance.
White Underbase Shows Under Color Layer
When white ink is printed, it can sometimes swell
up, causing the white underbase to still appear
under the color layer, giving it a white stroke
appearance. This is why we add a white underbase
choke when setting up a print on a dark or black
garment in the RIP program. Failing to add a white
underbase to your dark/black print job will cause
this white outline around your entire image. It is
key to distinguish this from encoder strip or wheel
communication issues.
If you are still experiencing print alignment issues despite cleaning the encoder strip and
encoder wheel, please contact Technical Support.
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Summary of Contents for FREEJET 330TX
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