Troubleshooting (Cont’d)
You may encounter some issues or errors that will affect the performance of the printer
that will appear over time after heavy use for production purposes. These may come in the
form of issues stemming from the pretreating process, internal parts issues accompanied by
error lights, communication errors due to lack of proper maintenance, consumibles needing
replacement, or other elements.
In this section, we will review ways to troubleshoot what you may encounter and the steps
you can take to resolve these issues.
Blinking LED Lights & Error Codes
Solid Ink & Error Lights
The solid ink and error light can have 2 possible reasons. The best way to help determine if
you have a standard job error or a paper jam/feeding error is to use the Epson driver.
1. Go to the Epson driver located on your computer under
Printers and Devices. For the 330TX Plus, it will be the
Epson Stylus R2400 printer icon. Right click on the printer
icon and select “Printing Preferences”.
2. Select the “Maintenance” tab at the top of the window.
3. Under the maintenance tab, select “Status Monitor”.
4. If the Status Monitor shows “Printing” then you have a standard job error. This kind of error
can happen when you try to cancel a print job or a connection error occurs. Press the Standby
button on the control panel to move the carriage to the front. Once the carriage is at the front
the error should clear.
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Summary of Contents for FREEJET 330TX
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