Chapter 5 Troubleshooting
5-1 Troubleshooting List
3D TOF Sensor Module B5L User's Manual (No. E596)
Chapter 5 Troubleshooting
5-1 Troubleshooting List
Error upon setting
Problem
Internal
operation
check LED
Communi
cation
response
code
Error
description
Possible causes
Action
Command for
setting cannot
be executed.
(Whether this
product is
started up or
not is not
recognized)
Not lit
*1
-
This product is
nor operating
The installation
conditions are not
met
.
Check the items described in
"Chapter 2 - Installation &
Wiring".
Startup error due
to power supply
failure
.
Check the power supply
connected to this product
(e.g. voltage and rating).
Startup error due
to power cable
connection
failure
.
Check the power cable
connection (e.g. incomplete
locking and reverse
connection).
Startup error due
to temperature at
installation
location
.
Check that the temperature
of the installation
environment is within the
rated one
.
Command for
setting cannot
be executed
after startup.
Flashing
*1
FFHex
Undefined
command
Execution of a
command not
listed in the
command list was
attempted.
Check the command number
and data length, and run the
proper command.
FDHex Illegal
command
A value
configured for the
command data is
out of the
specifications
.
Check the available range for
the value, and run the proper
command.
F5Hex
or
FEHex
Device error
(flash write) or
internal error
A setting value
could not be set
due unknown
reasons
.
Run the command again that
caused the error
.
*1: If the operation check LED has been enabled.
Error upon distance measurement start
Problem
Internal
operation
check
LED
Communi
cation
response
code
Error
description
Possible causes
Action
The Start
distance
measurement
command
cannot be
executed after
startup.
Flashing
*1
-
-
Either of the
followings was
detected when
this product was
started
.
-
F8Hex
or
F0Hex
Device error
(imager) or
device error
(others)
Initialization error
of a device in this
product
- Turn the unit power back on
or use the Reset software
command to restart the
unit. Before turning the
power back on, please wait
for 5 seconds or longer
after powering off
.
67