E4 English
12
Problem
Cause
Rectification
Device will not
Batteries inserted in wrong
Insert batteries in correct direction
turn on
direction
Power turns off
Long Life pads not attached
Attach Long Life pads correctly to the skin
too soon
correctly to the skin
Power turns off
Batteries weak/exhausted
Fit two new identical 1.5V alkaline
while using massager
batteries type AAA LR03
Treatment period of 15
Restart treatment or turn off
minutes is over and power
the massager
turns off automatically
Electrode cord broken
Replace electrode cord
It is difficult to attach
Transparent film not peeled off
Peel off film on the adhesive
Long Life pad to
surface of Long Life pad
the skin
Long Life pad applied
Sufficiently dry Long Life pad
immediately after washing
Adhesive surface of Long
Replace Long Life pad
Life pad damaged
Adhesive surface
Use of Long Life pad
of Long Life pad
during perspiring
is sticky
Long Life pad washed too
Leave Long Life pad in
long and/or too frequently
freezer for overnight
Long Life pads stored under
high temperature, high
humidity, direct sunshine
It is difficult to
Long Life pads not attached
Attach Long Life pad firmly
feel stimulation
correctly to the skin
to the skin
Long Life pads overlap each
Reattach Long Life pads with no overlap
other
Electrode cord not
Connect electrode cord correctly
connected correctly
Applied intensity too weak
Increase the intensity by turning the dial switch
The skin turns
Adhesive surface of Long
Wash adhesive surface of Long Life pads
red or the skin
Life pads dirty or dry
softly with your fingertips for about 3 seconds
feels irritated
under slow running water
Adhesive surface of Long
Replace Long Life pads
Life pads damaged
8. Troubleshooting & Maintenance
8.1 Maintenance and spare parts
• Do not carry out repairs of any kind yourself. If
a defect occurs consult the customer service or
authorised dealer of Omron.
8.2 Replace batteries
• Remove the batteries from the battery
compartment and insert two new identical
batteries.
Attention !
Disposal of used batteries should be
carried out in accordance with the national
regulations for the disposal of batteries.
28070122-15̲IM TensE4̲EN̲01-16̲22121701 Tens E4 GB 01-12 11/12/15 0:57 ページ 14