109
Troubleshooting
Section 10-2
Note Communications cannot be received from the OMRON Support Software using CX-Server when Fins-
Gateway SerialUnit services are ON. Run communications with FinsGateway SerialUnit services OFF.
Troubleshooting the The connected PC type does not match the chosen PLC type Online Error
Message
(Continued from previous page)
Are
communications in
progress with Programming
Device using
CX-Server?
First stop OMRON Support Software
(CX-Programmer, CX-Protocol, CX-
Motion, etc.) communications using
CX-Server, stop the FinsGateway
SerialUnit service, and then restart.
Check that communications settings are as follows (see SECTION 6):
• PC- communications settings:
Serial communications mode: Host Link (DIP switch settings and PC Setup)
• Settings for PC addition to a CX-Position project:
When connecting via Host Link:
• Network address = 0
• Node number = 240 (default)
• Unit address = 0
• FinsGateway communications settings (when connecting via Host Link):
• Protocol = SYSWAY-CV
• Node number: Must be the same as the node number set for the CX-Position
(default = 240).
• Unit number: Must be the same as the Host Link unit number at the PC.
• Communications conditions (baud rate and other settings): Must be the
same as the communications conditions of the PC.
• The Exclusive checkbox on the Network Tab Page must be unchecked.
Note:
If FinsGateway communications conditions have been altered, FinsGate-
way SerialUnit services must be restarted.
No
Yes
Error message: The connected PC
type does not match the chosen
PLC type.
Are the CX-Position
PC and the connected PC of
the same model?
Is node number
in the network settings of CX-
Position PC set to 0?
Add the correct PC model to the CX-Position
project tree.
Set the same node number for the CX-Position
PC and the FinsGateway node number. (The
node number cannot be set to 0.)
Set the FinsGateway SerialUnit
local node number to a value
different from that of the node
number (e.g., 31 (default))
No
No
Yes
Yes
Summary of Contents for SYSMAC W398-E1-1
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