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Middletown, PA 17057
www.onqhome.com
(800)-321-2343
Innovations in Home Living.
If you receive a reply (It might look something like this:
Reply from 216.109.125.72.
), then your
connection to the Internet is alive and well. You can verify the ISP’s IP address at the Gateway IP
field on the Control Panel > Network Access
screen.
If you do NOT receive a reply, try from a different computer to verify that the first PC is not the
cause of the problem.
f.
If you cannot determine your ISP’s default gateway, ping www.yahoo.com or another known web
location.
2. I cannot access the Web-Based Configuration Utility for the WAP.
a. Verify your Ethernet connection to the WAP.
b. Verify that the IP address of the PC being used to configure the WAP is on the same network as the
WAP’s configuration IP address.
c. The IP address of your network adapter must be on the same network and not a duplicate of any
others on the network (for example: 192.168.40.3 and using a subnet mask of 255.255.255.0 can be
used to login to the WAP’s default IP address of 192.168.40.1). Refer to Section III: Configuration
> Configure Your Computers on how to adjust the IP address for your PC.
d. Verify that you can ping the WAP on this IP address. In the
Command
window, type
ping
and your
WAP’s default
IP address
and press
Enter
. For example type:
ping 192.168.40.3.
e.
If you have changed the factory configured default IP address of the WAP, you will need to set your
network adapter accordingly.
f.
Verify you are entering the correct URL in the browser. The default is http://192.168.40.1.
g.
If you think you have changed the IP address used to configure the WAP and cannot remember it,
you must reset the unit back to factory defaults. To do this, press and hold the reset button for more
the 5 seconds. This clears the WAP’s user settings, including User ID, Password, IP Address, and
Subnet mask.
h.
Once the WAP is reset to factory default, re-verify the Ethernet connectivity and IP address issues.
i.
Verify you are using the latest version of IE or Netscape. IE 5.2 and below are not supported.
