MP3
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XVII.
Common Problems and Troubleshooting
1. The player cannot be started
· Check whether the battery has power.
· Connect the power adaptor before inspection again.
· If the unit is unable to be switched on after battery charging, please contact
our customer service center.
2. No voice is heard over the earphone.
· Please check whether the volume is set as 0.
· Please check whether the earphone is properly connected.
3. Key do not work
· Please ensure that the electric lock is locked up. If it is, please long press EQ
key to unlock the electronic lock before another attempt.
4.Severe noise
· Please check whether the plug of the earphone is clean, for dirt may lead to
noise.
· Check whether music file is damaged. Try playing other music to confirm. If
any file is damaged, it may lead to severe noise or skip of sound.
5.FM reception effect is not good
· Adjust the position of the earphone with the player
· Close the nearby electric devices
· The earphone may be served as antenna
6.Clobber on the screen
· Please check whether the proper language options are set. Language selection
is made in <set>--<system settings>--<language selection>.
7.It cannot download files
· Ensure that the computer is properly connected to the player
· Ensure whether the memory space is full or not
· Ensure whether the USD cord us damaged or not