12
W W W.ONEFORALL.COM
Customer Service
If you still have questions about the operation of your ONE FOR ALL TV
remote and you could not find the answer(s) in the trouble shooting-
section, you may want to contact the customer service department for
assistance.
You may care to visit our internet-site:
www.oneforall.com
Our internet-site has many advantages:
- 24 hours access
- no waiting time
- page for Frequently Asked Questions (FAQ)
- info about the ONE FOR ALL product range
Before contacting us, by E-mail, Fax or Phone, make sure you
have the required information available.
What do we need to know before you contact us:
1.
That you have the
URC-7510
ONE FOR ALL remote
2.
The date of purchase ( . . . . / . . . . / . . . . )
3.
Television model information: (see example below)
Brand
Model nr.
Remote
SET-UP
Model nr.
CODE *
Sony
KV-29X5D
RM-883
1505 (example)
* To obtain the SET-UP CODE please follow
the blink back procedure on page 8.
Type/model numbers can often be found in your equipment
owners manual or on the factory plate behind the device.
Then Fax, E-mail or Dial us:
In the UK
In Ireland
e-mail: ofahelp@uebv.com
ofahelp@uebv.com
fax: +31 53 432 9816
fax: +31 53 432 9816
tel: 0808-1000306 **
tel: 1-800 553199 **
** Please note that you will be asked to enter a ”helpnumber”.
Your ”helpnumber” is
4810000
.
In Australia
In South Africa
e-mail: ofahelp@uebv.com
ofahelp@uebv.com
fax: 03 9318 4778
fax: 011 298 2302
tel: 1-800 064472
tel: 011 298 2300
tel: 0860 100551
In New Zealand
e-mail:ofahelp@uebv.com
fax: (06) 878 2760
tel: 0508 ONE 4 ALL (663 4 255)
