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15.0 Basic Troubleshooting

This table is only a guide to aid you in getting your scooter operating, should you have 

any problems. If you are unable to get your scooter operating, please contact your 

Scooter Dealer.  

Sympton

Possible

Solution

Scooter does not 

move

1.  Key switch is not “ON”

2.  Main circuit breaker tripped

3.  Brake release lever in 

‘Freewheel Mode’

4.  Charger connected to outlet

5.  Battery power low

6.  Scooter shuts down to 

conserve battery

7.  Controller error

1.  Turn key switch to ”ON”

2.  Reset circuit breaker 

3.  Place lever in ‘Drive Mode’

4.  Disconnect charger

5.  Recharge battery

6.  Turn key switch “OFF”, then 

“ON”

7.  Check Power light for Flash 

Code (See 16.0 Flash Codes to 

get a solution)

Range less than 

expected

1.  Charging too infrequently

2.  Defective or worn out battery

3.  Cold weather reduces battery 

life

4.  Defective charger

5.  Charge scooter more often

6.  Load test batteries. If 

necessary replace.

7.  Allow batteries to reach room 

temperature and then fully 

recharge

8.  Contact your Scooter Dealer

Summary of Contents for QFold

Page 1: ...QFold Mobility Scooter User Manual...

Page 2: ...use improves your mobility and quality of life This owner s manual includes operation instructions for every aspect of the scooter Contents 1 0 Safety Guidelines 3 4 2 0 Pre Ride Safety Check 4 3 0 S...

Page 3: ...election and purchasing decision regarding the type of scooter to be used is the responsibility of the scooter user who is capable of making such a decision and his her health care professional i e me...

Page 4: ...you discover a problem contact your authorized Provider for assistance Please refer to the Contact Information insert in your Owner s Package WARNING Never exceed the maximum permissible load see 3 0...

Page 5: ...ees Turning Radius Min 1150 mm 45 in Ground Clearance Max Mid Frame 105 mm 4 in Seat Type Folding with removable seat covers Seat Width 430 mm 17 in Seat Height 370 mm 18 in Front Tyre 150 mm 6 in Sol...

Page 6: ...10 LED Light 4 Battery Box 11 Control Panel 5 Rear mud guard 12 Anti Tip Wheel 6 Rear Wheel 13 Freewheel Lever 7 Storage basket Your scooter is equipped with a number of elements and parts You should...

Page 7: ...ail represents the slowest speed setting The image of the hare represents the fastest speed setting 5 3 Key Switch 3 This turns the power on and off your scooter Insert the key into the key switch Tur...

Page 8: ...hand tiller handle To move forward Use your right thumb to push the right side of the control lever forward the scooter will then start to go forwards To move backward Use your left thumb to push the...

Page 9: ...t sit the scooter with all wheels on the ground as shown Fig 6 0 1 Loosen off the tiller adjuster knob Fig 6 0 2 and lift the tiller into drive position 6 0 3 Re tighten tiller adjuster knob making su...

Page 10: ...as clicked into position as shown Fig6 2 2 The fold knob is positioned on the left hand side of the scooter Fig 6 2 1 Fig 6 2 2 WARNING Sitting on the seat without the lock knob correctly in position...

Page 11: ...pull the scooter on its rear tip wheels as shown in 6 4 Storage and travel Fig 6 3 3 Fig 6 2 1 Fig 6 2 2 6 4 Storage and Travel With the tiller tightened in the folded position you can now lift the sc...

Page 12: ...movable padded covers These are easy to fit or remove The three items are shown below Fig 7 1 1 Fig 7 1 1 7 2 Padded Seat Bar To fit the padded back bar cover simply undo the Velcro and fold around th...

Page 13: ...at and insert into place 7 4 2 Fig 7 4 1 Fig 7 4 2 7 3 Back Seat Cover To fit the seat back cover make sure the back support section is positioned as shown Fig 7 2 1 then simply pull down the back cov...

Page 14: ...rds against the sprung connectors and then lift up to release the box Fig 8 2 0 Note See 10 0 Batteries and Charging on page 16 for how to charge your batteries 9 0 Operation Freewheel Lever The Freew...

Page 15: ...on any incline WARNING When your scooter is in freewheel mode the braking system is disengaged WARNING Disengage the drive motors only on a level surface WARNING Ensure the key is removed from the ke...

Page 16: ...state of charge without regularly recharging it fully Do not charge your battery under extreme temperatures High temperatures above 30 C are not recommended for charging as well as low temperatures b...

Page 17: ...e same time Do not sit in the scooter while charging the batteries WARNING Chargers are selected precisely for particular applications and are especially matched to the type size and chemical formulat...

Page 18: ...of the charger outlet point either positioned on the front of the battery box Fig 10 3 1 Put the charger plug into the outlet point Do not switch on the battery charger until all the plugs are in pos...

Page 19: ...ntact is made WARNING Never sit on the scooter when it is in freewheel mode WARNING Never exceed the maximum permissible load see 3 0 Specifications and never use the scooter to transport more than on...

Page 20: ...o stop release the throttle control lever to allow your scooter to stop gradually The electronic brakes will automatically engage when your scooter comes to a stop 11 4 Steering Place both hands on th...

Page 21: ...raight down an incline ramp slope etc Never drive across traverse an incline ramp etc in any direction Driving across an incline ramp etc could result in turning the scooter over resulting in serious...

Page 22: ...nt or brake release can cause an accident or injury The FDA has determined that each make and model of scooter can resist EMI RFI to a certain level The higher the lever of resistance the greater the...

Page 23: ...ough for your trip Horn Button Does the horn work Seat Is the seat locking pin locating properly 13 1 Regular Checking Record To make sure your scooter is in good condition go to your scooter dealer r...

Page 24: ...wer low 6 Scooter shuts down to conserve battery 7 Controller error 1 Turn key switch to ON 2 Reset circuit breaker 3 Place lever in Drive Mode 4 Disconnect charger 5 Recharge battery 6 Turn key switc...

Page 25: ...n circuit Scooter stops driving The Throttle Pot or its wiring could be faulty The Speed Pot or its wiring could be faulty Contact your service agent 2 5 Throttle Pot error short circuit Scooter stops...

Page 26: ...cessive strain on the scooter 17 3 Batteries Batteries are covered by a six 6 month warranty from the original manufacture and a further six 6 month warranty at the discretion of One Rehab Note Gradua...

Page 27: ...use or by anyone other than an authorized dealer or damage that is attributable to the acts of God The manufacturer reserves the right to alter without notice any weights measurements or other technic...

Page 28: ...QFold Mobility Scooter User Manual...

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