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15.0 Basic Troubleshooting
This table is only a guide to aid you in getting your scooter operating, should you have
any problems. If you are unable to get your scooter operating, please contact your
Scooter Dealer.
Sympton
Possible
Solution
Scooter does not
move
1. Key switch is not “ON”
2. Main circuit breaker tripped
3. Brake release lever in
‘Freewheel Mode’
4. Charger connected to outlet
5. Battery power low
6. Scooter shuts down to
conserve battery
7. Controller error
1. Turn key switch to ”ON”
2. Reset circuit breaker
3. Place lever in ‘Drive Mode’
4. Disconnect charger
5. Recharge battery
6. Turn key switch “OFF”, then
“ON”
7. Check Power light for Flash
Code (See 16.0 Flash Codes to
get a solution)
Range less than
expected
1. Charging too infrequently
2. Defective or worn out battery
3. Cold weather reduces battery
life
4. Defective charger
5. Charge scooter more often
6. Load test batteries. If
necessary replace.
7. Allow batteries to reach room
temperature and then fully
recharge
8. Contact your Scooter Dealer