26
17.0 Warranty
WARRANTY POLICY:
LIMITED WARRANTY. IMPORTANT NOTICE – TO ENSURE THIS WARRANTY IS
VALIDATED IT HAS TO BE COMPLETED AND RETURNED TO ONE REHAB WITHIN 14
DAYS OF PURCHASE
17.1 Two-Year Limited Warranty
The main chassis frame is covered by a two-year warranty.
17.2 One-Year Limited Warranty
For one (1) year from the date of delivery, we will replace at our discretion to the original
purchaser, free of charge, any part or electronic component found upon examination
by an authorized representative of One Rehab to be faulty.
1. Electronic controllers
2. Transaxle
3. Motor & Brake: (electronic function ONLY).
4. Charger
5. Any other electrical sub-assembly
NOTE: If there is an increase in the noise level from the transaxle, the warranty does not
apply. An increase in operational noise level usually occurs due to excessive strain on
the scooter.
17.3 Batteries
Batteries are covered by a six (6) month warranty from the original manufacture
and a further six (6) month warranty at the discretion of One Rehab.
Note: Gradual deterioration in performance due to batteries being left in a
discharged state, left in cold conditions for long periods of time or worn out
through heavy use is not covered.
17.4 Warranty Exclusions
1. ABS plastic shrouds and footrest covers (wear items are not warranted).
2. Tyres and Anti-tip Wheels (wear items are not warranted).
3. Upholstery and seating (wear items are not warranted).
4. Motor Brushes.
5. Brake Pads (wear items are not warranted).
6. Fuses.
7. Repairs and/or modifications made to any part of the scooter without specific and
prior consent from
One Rehab
.
8. Circumstances beyond the control of
One Rehab
.
9. Exclusions also include components with damage caused by:
• Contamination (rain, etc).
• Abuse, misuse, accident, or negligence.
• Commercial use, or use other than normal.
• Improper operation, maintenance, or storage.
