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13
One Talk
—T41P IP desk phone guide
User guide
Call Forward to Voice Mail
Automatically forwards calls made to your One
Talk phone number to your Voice Mail box when
one of your optional preferences above (Always,
Busy, No Answer) is set.
To set forward-to phone number and configure
Call Forwarding preferences:
1. Select the
Features
line key.
2. Scroll
and select
Call Forwarding
3. Scroll
to find and select your
forwarding preference (
Always Forward,
Busy Forward
or
No Answer Forward
) and
click
.
4. Use the
keys to enable/disable.
5. If enabling, scroll
to the Forward To:
field and enter the number to which you want
your calls forwarded.
6. When you are finished, select the
Save
button.
Call Move
If your One Talk number is shared with other
devices, when you are on a live call, you can
move from your desk phone to your mobile
device or tablet and from your other devices
to your desk phone without disconnecting.
To change phones:
1. Place the call on hold by pressing the
Hold
soft key.
2. On your mobile device, tap the
Active Call
icon then select
Retrieve
to continue the call.
To retrieve a call from your desk phone:
If you placed a call on hold from another device,
the line key on your desk phone will be flashing
red. To pick up the call, press the corresponding
line key.
Call Park and Retrieve
Call Park and Retrieve is a form of a call hold that
lets you assign or “park” an active call to another
member’s extension or 10-digit phone number for
easy retrieval within the same group.
Calls can also be retrieved by the person who
parked the call. If you park a call against your own
extension, it’s just like placing the call on hold,
but with a ringback reminder. If you’ve enabled
the Music on Hold option, callers will hear music.
To park a call:
1. While on an active call, press the
Park
soft key.
The user will hear a message stating “Please
dial the number where you want to park your
call followed by # or dial # to park the call
against your number.”
2. Enter the appropriate 10-digit number or the
extension number followed by #.
3. Press # to park against your own extension.
To retrieve a call:
• Press the
Retrieve
soft key.
• The user will receive audio and visual
notification of the parked call.
• The call can be retrieved by dialing FAC
**88 + extension.
