53
TROUBLESHOOTING
EN
Problem
Solution
The password for rating level
has been forgotten
- Enter the default password “4737”, then your forgotten password will be cleared.
Cannot connect the network
- Check if the LAN cable connection is properly made.
- Turn on the modem or broadband router.
- Check the network setting.
- Check if the broadband router and/or modem is correctly connected.
- Check the “BD-Live Setting”.
Cannot connect to the
network while my PC is
connected to the network
- Check the content of your Internet service contract to see if your Internet service
provider prevents multiple terminals connecting at the same time.
Cannot use the BD-Live
function
- Use an SD card with enough space.
The playback of BD-video or
download of data does not
perform properly
- Check if an SD Card is correctly inserted.
Do not remove the card during playback as some BD-videos require an SD Card
during playback.
“HDCP NOK” appears on the
front panel display
“HDCP NOK” appears under the following conditions:
- When the connected device does not support HDCP.
- When the connected device is recognised as an HDCP incompatible by HDMI SRM.
- When the connected device supports HDCP but cannot be recognised as an HDCP
compatible for some reason.
The BD player contains a microcomputer for signal processing and control functions. In very rare situations, severe
interference, noise from an external source, or static electricity may cause it to lockup. In the unlikely event that this
happens, unplug the power cord from the wall outlet, wait at least 5 seconds, and then plug it back in again.
Note
• Some functions are not available in specific modes, but this is not a malfunction. Read the description in this
manual for details on correct operations.
• Some functions are prohibited on some discs.
E5L50ED_EN.book Page 53 Wednesday, June 10, 2009 1:02 PM
