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Remote does not operate your device.
• Make sure the batteries are fresh and
installed correctly.
• Aim the remote directly at your device, and
make sure that there are no obstructions
between the remote and device.
• Make sure you select the appropriate device on
the remote you wish to control, for example, TV
for TV, DVD for DVD, etc.
• Try programming the remote with a different
code. See Direct Code Entry section.
• Remote may not be compatible with
your device.
Remote does not operate some features of
your device.
• Sometimes a particular code might operate
a few features but not all. Try programming
remote with a different code from the code list.
See Direct Code Entry section.
• Remote may not be able to operate all features
of your device or button names may be
different than that of your original remotes.
Remote Code is not available for a combo
device (e.g. TV/VCR, TV/DVD)
• Some Combo devices (e.g. TV/VCR, TV/DVD,
DVD/VCR, etc.) will require you to set up two
different Mode buttons to control both parts of
the Combo device. For example, if you have a
TV/DVD Combo, you might need to set up one
code under the TV button to control the TV part
AND a separate code (under any other Mode
button) to control the DVD part.
BEFORE YOU RETURN THIS PRODUCT TO
THE STORE, PLEASE VISIT THE WEBSITE
www.myOnnRemote.com FOR FURTHER
ASSISTANCE; Or, contact us at 1-800-654-8483
between 7:30AM—5:00PM CST.
Troubleshooting
