OnRobot DOOSAN Gecko Gripper User Manual Download

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Warranties

103

Warranties

9.1

Patents

Products of OnRobot A/S are protected by several patents; some still in global publication process (Patents
pending). All manufacturers of copies and similar products violating any patent claims will be prosecuted.

9.2

Product Warranty

Without prejudice to any claim the user (customer) may have in relation to the dealer or retailer, the

customer shall be granted a manufacturer’s warranty under the condition

s set out below:

In the case of new devices and their components exhibiting defects resulting from manufacturing and/or
material faults within 12 months of entry into service (maximum of 15 months from shipment), OnRobot
A/S  shall  provide  the  necessary  spare  parts,  while  the  customer  (user)  shall  provide  working  hours  to
replace the spare parts, either replace the part with another part reflecting the current state of the art,
or  repair  the  said  part.  This  warranty  shall  be  invalid  if  the  device  defect  is  attributable  to  improper
treatment and/or failure to comply with information contained in the user guides. This warranty shall not
apply  to  or  extend  to  services  performed  by  the  authorized  dealer  or  the  customer  themselves  (e.g.
installation,  configuration,  software  downloads).  The  purchase  receipt,  together  with  the  date  of
purchase, shall be required as evidence for invoking the warranty. Claims under the warranty must be
submitted  within  two  months  of  the  warranty  default  becoming  evident.  Ownership  of  devices  or
components  replaced  by  and  returned  to  OnRobot  A/S  shall  vest  in  OnRobot  A/S.  Any  other  claims
resulting out of or in connection with the device shall be excluded from this warranty. Nothing in this
warranty shall attempt to limit or exclude a cu

stomer’s statutory rights nor the manufacturer’s liability

for  death  or  personal  injury  resulting  from  its  negligence.  The  duration  of  the  warranty  shall  not  be
extended by services rendered under the terms of the warranty. Insofar as no warranty default exists,
OnRobot A/S reserves the right to charge the customer for replacement or repair. The above provisions
do  not  imply  a  change  in  the  burden  of  proof  to  the  detriment  of  the  customer.  In  case  of  a  device
exhibiting defects, OnRobot A/S shall not be liable for any indirect, incidental, special or consequential
damages,  including  but  not  limited  to,  lost  profits,  loss  of  use,  loss  of  production  or  damage  to other
production equipment.

In case of a device exhibiting defects, OnRobot A/S shall not cover any consequential damage or loss, such
as loss of production or damage to other production equipment.

9.3

Disclaimer

OnRobot A/S continues to improve reliability and performance of its products, and therefore reserves the
right to upgrade the product without prior warning. OnRobot A/S ensures that the content of this manual
is precise and correct but takes no responsibility for any errors or missing information.