OnRobot Gecko Gripper Original User Manual Download

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Warranties

184

Warranties

11.1

Patents

Products of OnRobot A/S are protected by several patents; some still in global publication process (Patents
pending). All manufacturers of copies and similar products violating any patent claims will be prosecuted.

11.2

Product Warranty

Without prejudice to any claim the user (customer) may have in relation to the dealer or retailer, the

customer shall be granted a manufacturer’s warranty under the condition

s set out below:

In the case of new devices and their components exhibiting defects resulting from manufacturing and/or
material faults within 12 months of entry into service (maximum of 15  months from shipment), OnRobot
A/S shall  provide the necessary spare parts, while the customer (user) shall  provide working hours to
replace the spare parts, either replace the part with another part reflecting the current state of the art,
or  repair  the said  part. This  warranty shall  be invalid  if  the device defect is  attributable to  improper
treatment and/or failure to comply with information contained in the user guides. This warranty shall not
apply  to  or  extend to  services performed by the authorized dealer or  the customer themselves  (e.g.
installation,  configuration,  software  downloads).  The  purchase  receipt,  together  with  the  date  of
purchase, shall be required as evidence for invoking the warranty. Claims under the warranty must be
submitted  within  two  months  of  the  warranty  default  becoming  evident. Ownership of  d evices  or
components replaced  by  and  returned to  OnRobot  A/S shall  vest  in  OnRobot A/S. Any  other  claims
resulting out of or in  connection with the device shall  be excluded from this  warranty. Nothing in this
warranty shall  attempt to limit  or  exclude a cu

stomer’s statutory rights nor the manufacturer’s liability

for  death or  personal  injury resulting  from its  negligence. The  duration  of the  warranty shall  not  be
extended by services rendered under the terms of the warranty. Insofar as no warranty default e xists,
OnRobot A/S reserves the right to charge the customer for replacement or repair. The above provisions
do  not imply  a  change in  the  burden of  proof to  the detriment of  the customer. In  case  of a  device
exhibiting defects, OnRobot A/S shall not be liable  for any indirect, incidental, special or consequential
damages, including  but not  limited to, lost  profits, loss of use, loss of production or  damage to other
production equipment.

In case of a device exhibiting defects, OnRobot A/S shall not cover any consequential damage or loss, such
as loss of production or damage to other production equipment.

11.3

Disclaimer

OnRobot A/S continues to improve reliability and performance of its products, and therefore reserves the
right to upgrade the product without prior warning. OnRobot A/S ensures that the content of this manual
is precise and correct but takes no responsibility for any errors or missing information.