HOBO MX Gateway Manual
1-508-759-9500 (U.S. and International) 3
www.onsetcomp.com
1-800-LOGGERS (U.S. only)
gateway to attach it to the four clips on the mounting
plate.
Connecting to the Gateway
To connect to the gateway with your phone, tablet, or device:
1.
Tap Devices.
2.
Tap the gateway in the list to connect to it.
If the gateway does not appear in the list or if it is having
trouble connecting, follow these tips:
•
Make sure the gateway is within range of your mobile
device or computer when connecting to it. If your mobile
device or computer can connect to the gateway
intermittently or loses its connection, move closer to the
gateway, within sight if possible. Check the gateway signal
strength icon in the app to make sure there is a strong
signal between the mobile device or computer and the
gateway.
•
Change the orientation of your device to ensure the
antenna is pointed toward the gateway (refer to your
device’s manual for the antenna location). Obstacles
between the antenna in the device and the gateway may
result in intermittent connections.
•
Wait a few minutes and then try to connect again. The
gateway will not be displayed in the app when it is booting
or when an automatic firmware upgrade is underway.
•
If you recently powered up the gateway and the LED is
continuously flashing, but the gateway is not displayed in
the app, then disconnect the power from the gateway and
plug it back in. The gateway should then appear in the app
after it powers back up.
Once your device is connected to the gateway, you can check
how many loggers are in range and set up network
configuration as described in
Setting up the Gateway
. You can
also tap
to check on gateway status:
•
indicates the gateway is running.
•
indicates the gateway is not configured.
•
indicates there is a problem with the gateway. Check
the network settings.
Monitoring the Gateway
A heartbeat is regularly sent from the gateway to HOBOlink to
make sure the gateway is still active. If no heartbeat is sent
after 15 minutes, then the gateway status will change from OK
to missing. The gateway will continue downloading the loggers
even if it is not able to connect to HOBOlink. The data will be
stored temporarily in the gateway and uploaded the next time
it is able to connect to HOBOlink.
To check the status of the gateway in HOBOlink, click Devices
and then click MX Devices. Each gateway is listed by name and
serial number with the status and the last time data was
uploaded with the gateway.
You can also set up an alarm to notify you via text or email
when a gateway is missing or when the loggers that are being
monitored by the gateway are missing, tripped an alarm, or
have low batteries.
To set up a gateway alarm:
1.
In HOBOlink, click Devices and then click MX Devices.
2.
Click Configure Gateway Alarms.
3.
Click Add New Alarm.
4.
Select a gateway.
5.
Select the alarms you want to add for the gateway:
•
Missing gateway.
A gateway has not sent a heartbeat to
HOBOlink for 15 minutes.
•
Missing logger.
A logger has not been found by the
gateway for 30 minutes.
•
Logger alarm.
A logger being monitored by the gateway
has tripped or cleared a sensor alarm.
•
Logger low battery.
A logger being monitored by the
gateway has a low battery.
6.
Select whether you want gateway alarm notifications sent
via email or text.
7.
Enter the email address or country code destination plus
cell number.
8.
Click Save Alarms.
Viewing Data Uploaded from the Gateway
A running gateway uses Bluetooth to regularly monitor loggers
within range that have been configured for use with the
gateway. New logger data received by the gateway is then
uploaded via WiFi or Ethernet to HOBOlink every 5 minutes.
To check when the latest data was uploaded, click Devices and
then MX Devices. In the MX Devices table, look for the logger
(by name, serial number, and/or model number) and check the
last sensor reading listed. You can also see the date and time
the logger was configured and which gateway uploaded the
data.
To view logger data uploaded to HOBOlink from the gateway:
•
Set up a dashboard for real-time monitoring of the
conditions where the logger is located.
•
Export the data to a file.
•
Set up a data delivery schedule so that uploaded data is
automatically delivered to you via email or FTP on a
schedule you specify.
See the HOBOlink Help for details on how to set up a
dashboard, export data, or create a data delivery schedule.
Use these holes
to attach the
gateway to the
clips on the
mounting plate
