OpenVox VS-GWP1600 Series, User Manual

Page 1: ...GWP1600 2120 User Manual 1 OpenVox Communication Co LTD Website www openvox cn OpenVox Communication Co Ltd VS GWP1600 2120 Gateway User Manual Version 1 0...

Page 2: ...ua Information Port Book Building Qingxiang Road Longhua Street Longhua District Shenzhen Guangdong China 518109 Tel 86 755 66630978 82535461 82535362 Business Contact sales openvox cn Technical Suppo...

Page 3: ...x Inc reserves the right to modify the design characteristics and products at any time without notification or obligation and shall not be held liable for any error or damage of any kind resulting fro...

Page 4: ...GWP1600 2120 User Manual 4 OpenVox Communication Co LTD Website www openvox cn Revise History Version Release Date Description 1 0 21 7 2022 Full text...

Page 5: ...4 2 System 15 2 1 Status 15 2 2 Time 17 2 3 Login Settings 18 2 4 General 19 2 4 1 Language Settings 19 2 4 2 Scheduled Reboot 19 2 5 Tools and Information 20 2 5 1 Reboot Tools 20 2 5 2 Update Firmwa...

Page 6: ...ts 37 5 1 1 Add New SIP Endpoint 37 5 1 2 Add New IAX2 Endpoint 45 5 2 Batch SIP Endpoints 51 5 3 Advanced SIP Settings 52 5 3 1 Networking 52 5 3 2 Paesing and Compatibility 56 5 3 3 Security 57 5 3...

Page 7: ...7 1 5 SMS to HTTP 78 7 2 SMS Sender 79 7 3 SMS Inbox 79 7 4 SMS Outbox 80 7 5 SMS Forwarding 81 8 Network 83 8 1 LAN Settings 83 8 2 WAN Settings 84 8 3 VPN Settings 85 8 4 DDNS Settings 86 8 5 Toolk...

Page 8: ...GWP1600 2120 User Manual 8 OpenVox Communication Co LTD Website www openvox cn 9 3 Asterisk File Editor 95 9 4 Cloud Management 95 10 Logs 97...

Page 9: ...an support hot swap for SIM cards and GSM WCDMA LTE wireless gateway modules The wireless gateway is designed with a LAN switch board that provides stackability on the hardware upgrade Users can simpl...

Page 10: ...User Manual 10 OpenVox Communication Co LTD Website www openvox cn 1 2 Application Figure 1 2 1 Application Topology Figure 1 2 2 VS GWP1600 series product Table 1 2 1 VS GWP1600 Slot Description 2 3...

Page 11: ...escription Status Light Color Status Signal Status LED Green and Flash Module Initiating Red and Flash No SIM Card Always red Worst Signal Quality Always yellow Medium Signal Quality Always green Best...

Page 12: ...Panel 1 CSU Core Switch Unit ETH Port Channel indicator and power status indicator Console Reset Button 2 WTU Wireless Trunk Unit Operating status indicator Power status indicator Reset button SIM Car...

Page 13: ...N Identification IMEI Number Automatically Modify Band Binding Bind Carrier Call Waiting Call Forwarding unconditional no reply busy not reachable SMS Bulk Transceiver and Auto Resend SMS to Email SMS...

Page 14: ...VS GWP2120 434 330 88mm Power VS GWP1600 22W VS GWP2120 50W Operation Temperature 0 50 C Storage Temperature 20 70 C Operation humidity 10 90 non condensing WAN 2 10 100M 1 6 Software Default IP 172 1...

Page 15: ...00 2120 User Manual 15 OpenVox Communication Co LTD Website www openvox cn 2 System 2 1 Status On the Status page you will find all Modules SIP IAX2 Routing and Network information Figure 2 1 Systm St...

Page 16: ...this definition of PDD excludes the duration of such announcements ACD The Average Call Duration ACD is calculated by taking the sum of billable seconds bill sec of answered calls and dividing it by t...

Page 17: ...rings NTP Server 1 Time server domain or hostname For example time asia apple com NTP Server 2 The first reserved NTP server For example time windows com NTP Server 3 The second reserved NTP server Fo...

Page 18: ...u can switch to only https Table 2 3 Description of Login Settings Options Definition User Name Define your username and password to manage your gateway Allowed characters _ 0 9a zA Z Length 1 32 char...

Page 19: ...ownload your current language package After that you can modify the package with the language you need Then upload your modified packages Choose File and Add For example Figure 2 4 Language Settings 2...

Page 20: ...reboot separately Figure 2 6 Reboot Tools If you press OK your system will reboot and all current calls will be dropped Asterisk Reboot is the same 2 5 2 Update Firmware We offer 2 kinds of update ty...

Page 21: ...Upload and Backup Configuration 2 5 4 Restore Configuration Sometimes there is something wrong with your gateway that you don t know how to solve it mostly you will select factory reset Then you just...

Page 22: ...ser Manual 22 OpenVox Communication Co LTD Website www openvox cn 2 7 User On the User page webpage accounts can be added via admin user You can add different accounts with different rights Figure 2 1...

Page 23: ...mmunication Co LTD Website www openvox cn 3 MODULE 3 1 MODULE Settings Figure 3 1 Module Settings On this page you can see your SIM Card information and module status click action button to configure...

Page 24: ...ume level the range is 0 100 This will adjust the loud speaker volume level by an AT command Microphone Volume The microphone volume range is 0 15 This will change the microphone gain level by an AT c...

Page 25: ...ll limit the time of each call First you need to switch Enable on then you can set Step and Single Call Duration Limitation any digits you want When you make a call by this port it will limit your cal...

Page 26: ...length value range is 1 999s step length multiplied by time of single call just said a single call duration time allowed Enable Single Call Duration Limit Definite maximum call duration for single ca...

Page 27: ...t call minutes by date by week by month Next Reset Time Defined next reset date system will count start from that date and work as Reset Period setting You can save your configuration to other ports F...

Page 28: ...ormal Twist is where the Column energy is greater than the Row energy Reverse Twist is where the Row energy is greater DTMF Relative Peak Row The value is the smaller and the detection is easier If yo...

Page 29: ...only rings for one time and hangs up at once Not generating telephone charge during this procedure Get USSD Enter a specific USSD number For example 142 to check your SIM card s balance This USSD numb...

Page 30: ...GWP1600 2120 User Manual 30 OpenVox Communication Co LTD Website www openvox cn...

Page 31: ...e the corresponding status of each card slot Figure 4 1 Status of each card slot Turn on the card strategy switch and set the card switching strategy You can switch cards in ascending or descending or...

Page 32: ...nnel total call time limit You can choose one to control your call time The call time limit set here will be applied to each call First you need to turn on the call duration limit switch then you can...

Page 33: ...ons need to be reset manually turn off the card lock function operations Figure 4 8 Lock sim card Table 4 9 Instructions of locking sim card Options Definition Call Failed Mark Count when call failed...

Page 34: ...mit Figure 4 10 SMS limit Table 4 11 Instructions of SMS limit Options Definition SMS Limit Success Flag When it s closed no matter SMS is sent successfully or not the SMS will be counted When it s op...

Page 35: ...e number of consecutive call failures the duration of calls the number of calls the duration of calls and the duration of use of all ports Figure 4 12 call statistics 4 6 SMS Stats Figure 4 13 SMS sen...

Page 36: ...GWP1600 2120 User Manual 36 OpenVox Communication Co LTD Website www openvox cn...

Page 37: ...Main SIP Endpoint Settings You can click button to add a new SIP endpoint and if you want to modify existed endpoints you can click button There are 3 kinds of registration types for choose None Serv...

Page 38: ...Vox Communication Co LTD Website www openvox cn Figure 5 2 None Registration For convenience we have designed a method that you can register your SIP endpoint to your gateway thus your gateway just wo...

Page 39: ...thenticating with the gateway and characters are allowed Registration None Not registering Server When register as this type it means the gateway acts as a SIP server and SIP endpoints register to the...

Page 40: ...uring the peer Registration the transport type may change to another supported type if the peer requests so NAT Traversal No Use Rport if the remote side says to use it Force Rport on Force Rport to a...

Page 41: ...identify the gateway to this endpoint From Domain A domain to identify the gateway to this endpoint Remote Secret A password which is only used if the gateway registers to the remote side Port The po...

Page 42: ...w ulaw Trust Remote Party ID Whether or not the Remote Party ID header should be trusted Send Remote Party ID Whether or not to send the Remote Party ID header Remote Party ID Format How to set the Re...

Page 43: ...Version Whether or not to display Caller ID Allow Transfers Whether or not to globally enable transfers Choosing no will disable all transfers unless enabled in peers or users Default is enabled Allow...

Page 44: ...mer If a provisional response is not received in this amount of time the call will auto congest Defaults to 64 times the default T1 timer Session Timers Session Timers feature operates in the followin...

Page 45: ...e None Endpoint registers with this gateway work as a Server or This gateway registers with the endpoint work as a Client You can configure as follows If you set up a IAx2 endpoint by registration Non...

Page 46: ...20 User Manual 46 OpenVox Communication Co LTD Website www openvox cn Figure 5 10 Server Also you can choose registration by This gateway registers with the endpoint it will work as a Client Figure 5...

Page 47: ...ic if the endpoint has a dynamic IP address This will require registration Auth There are three authentication methods that are supported md5 plaintext and rsa The least secure is plaintext which send...

Page 48: ...for availability every qualifyfreqok milliseconds If it is considered to be in an UNREACHABLE state it is queried for availability every qualifyfreqnotok milliseconds The qualify setting turns the qua...

Page 49: ...n of Encrytion Options Options Definition Encryption Enable IAX2 encryption The default is no Force Encryption Force encryption insures no connection is established unless both sides support encryptio...

Page 50: ...or every 20ms it will be broken into multiple 1240 bytes messages Zero disables this functionality and let s the OS handle fragmentation Trunk Frequency How frequently to send trunk msgs in ms This is...

Page 51: ...SIPs to be created You can create up to the same number of SIP endpoints as the number of device ports at a time After the above configuration click Batch Setup and save it to create SIP endpoints in...

Page 52: ...er Hostname or IP Address IP address or hostname of the endpoint or dynamic if the endpoint has a dynamic IP address This will require registration AutoPassword Tick Automatically increments based on...

Page 53: ...The maximum number of unauthenticated sessions that will be allowed to connect at any given time default is 50 Enable Hostname Lookup Enable DNS SRV lookups on outbound calls Note the gateway only us...

Page 54: ...or is installed and configured chan_sip will renew all outbound registrations when the monitor detects any sort of network change has occurred By default this option is enabled but only takes effect o...

Page 55: ...port mapping but the IP address is dynamic Beware you might suffer from service disruption when the name server resolution fails RTP Settings Figure 5 18 RTP Settings Table 5 13 Definition of RTP Sett...

Page 56: ...der tags character conversion in URIs and multiline headers for strict SIP compatibility default is yes Send Compact Headers Send compact SIP headers SDP Owner Allows you to change the username filed...

Page 57: ...e of incoming registrations and subscriptions seconds Minimum Registration Expiry Minimum length of registrations subscriptions default 60 Default Registration Expiry Default length of incoming outgoi...

Page 58: ...m value will be used Always Auth Reject When an incoming INVITE or REGISTER is to be rejected for any reason always reject with an identical response equivalent to valid username and invalid password...

Page 59: ...ty thus users get no ring signal Setting this to yes will stop any media before we have call progress meaning the SIP channel will not send 183 Session Progress for early media Default is yes Also mak...

Page 60: ...GWP1600 2120 User Manual 60 OpenVox Communication Co LTD Website www openvox cn Figure 4 22 Codec Settings 5 4 Advanced IAX2 Settings 5 4 1 General Settings Figure 5 23 General Settings...

Page 61: ...cksums will be calculated checked on system supporting the feature ADSI ADSI Analog Display Services Interface can be enable if you have or may have ADSI compatible CPE equipment SRV Loopup Whether or...

Page 62: ...e Mohsuggest option specifies which music on hold class to suggest to the peer channel when this channel place the peer on hold It may be specified globally or on a per user or per peer basis Mohinter...

Page 63: ...ec priority controls the codec negotiation of an inbound IAX2 call This option is inherited to all user entity separately which will override the setting in general 5 4 4 Jitter Buffer Settings Figure...

Page 64: ...this resync threshold Max Jitter Interps The maximum number of interpolation frames the jitter buffer should return in a row Since some clients do not send CNG DTX frames to indicate silence the jitt...

Page 65: ...onnections are allowed until the previous ones close This option can be used in a peer definition as well but only takes effect for the IP of a dynamic peer after it completes registration MaxCallNumb...

Page 66: ...GWP1600 2120 User Manual 66 OpenVox Communication Co LTD Website www openvox cn Table 4 22 Instruction of Quality of Service Options Definition Tos Type of service Cos Class of service...

Page 67: ...u are allowed to set up new routing rule by and after setting routing rules move rules order by pulling up and down click button to edit the routing and to delete it Finally click the button to save w...

Page 68: ...sferred to the SIP 1234 terminal Table 6 1 Definition of Routing Options Options Definition Routing Name The name of this route Should be used to describe what types of calls this route matches for ex...

Page 69: ...t in the brackets example 1 2 3 7 8 9 wildcard matches one or more dialed digits prepend Digits to prepend to a successful match If the dialed number matches the patterns specified by the subsequent c...

Page 70: ...transfer call Custom Context User defined dialing rules Failover Call Through Number The gateway will attempt to send the call out each of these in the order you specify You can create various time ro...

Page 71: ...all through one port but you don t know if it is available so you have to check which port is free That would be troublesome But with our product you don t need to worry about it You can combine many...

Page 72: ...ck save to batch creating multiple Routing rules By an attention the SIP trunk must be configured and the SIM number and calling Number can be empty Table 6 3 Description of Advanced Routing Rule Opti...

Page 73: ...n in the password string way So please type the url in other place such a txt file check it then copy it to the gateway The outgoing number in the url should be replaced by the variables num Here is a...

Page 74: ...send times of resend Figure 7 2 Sender Options Table 7 1 Description of Sender Options Options Definition Resend Failed Message The times that you will attempt to resend your failed message Repeat Sam...

Page 75: ...7 3 SMS to Email Table 7 2 Types of E mail Box E mail Box Type SMTP Server SMTP Port SMTP Security Connectivity Gmail smtp gmail com 587 HotMail smtp live com 587 Yahoo smtp mail yahoo co i n 587 e m...

Page 76: ...g email account This option might be different from your email address Some email client doesn t need the email postfix SMTP Password The password to login your existing email TLS Enable When you choo...

Page 77: ...456 which has nothing to do with the login password you can send get info 123456 to the module s phone number to get your gateway s IP information Table 7 4 Definition of SMS Control Options Definitio...

Page 78: ...lt factory settings Get info PASSWORD To get your gateway IP address SMS inbox Auto clean switch on When the size of the SMS inbox record file reaches the max size the system will cut a half of the fi...

Page 79: ...fferent numbers should be separated by symbols r n space character semicolon and comma Then you can see much feedback information Figure 7 7 SMS Sender 7 3 SMS Inbox On this page you are allowed to sc...

Page 80: ...Co LTD Website www openvox cn 7 4 SMS Outbox On this page you are allowed to scan delete clean up and export each port s received SMS Also you are allowed to check messages by port phone number time...

Page 81: ...sing this feature you can forward incoming sms to your mobile You can click button to add new routing Such as Figure 7 10 SMS Forwarding Rules SMS received by cdma 1 1 and cdma 1 2 cdma 1 4 will be tr...

Page 82: ...bsite www openvox cn For ascending Policy if you choose 2 or more ports members it will use first available port to transfer sms For this case if cdma 1 8 is availble it will always use cdma 1 8 to tr...

Page 83: ...N port IP Factory Static and DHCP Factory is the default type and it is 172 16 98 1 When you choose LAN IPv4 type is Factory this page is not editable A reserved IP address to access in case your gate...

Page 84: ...cally get IP from your local LAN MAC Physical address of your network interface Address The IP address of your gateway Netmsk The subnet mask of your gateway Default Gateway Default getaway IP address...

Page 85: ...ting IP address by Slot Number System information to check slot number Static manually set up your gateway IP DHCP automatically get IP from your local LAN MAC Physical address of your network interfa...

Page 86: ...se MPPE Whether to use MPPE Connection Status Is it successful to connect to the server 8 4 DDNS Settings You can enable or disable DDNS dynamic domain name server Figure 8 4 DDNS Settings Table 8 4 D...

Page 87: ...www openvox cn 8 5 Toolkit 8 5 1 Ping and Traceroute It is used to check network connectivity Support Ping command on web GUI Figure 8 5 Toolkit 8 5 2 TCP Capture You can capture the tcp packets on t...

Page 88: ...estination host IP Port Which port you want to capture Protocol Which protocol you want to capture 8 6 Security Settings 8 6 1 Firewall Settings Figure 8 7 Firewall Settings Table 8 6 Deginition of Fi...

Page 89: ...k List Settings Click Save button to save configration Click submit button to submit and apply configuration If List IP Settings has no problem you will see popup window like below Please read the war...

Page 90: ...Rules Figure 8 11 Security Rules Click submit button to submit and apply configuration If List IP Settings has no problem you will see popup window like below Please read the warning and tips careful...

Page 91: ...ration has been applied successfully Figure 8 13 Security Rules Apply 8 8 SIP Capture You can capture the SIP packets on the page to facilitate locationg problems Figure 8 14 SIP Capture Table 8 7 SIP...

Page 92: ...lable Figure 9 1 Asterisk API Table 9 1 Definition of Asterisk API Options Definition Port Network port number Manager Name Name of the manager without space Manager secret Password for the manager Ch...

Page 93: ...ed but not yet used Command Permission to run CLI commands Write only Agent Information about queues and agents and ability to add queue members to a queue User Permission to send and receive UserEven...

Page 94: ...2 Telnet Access Gateway API 9 2 Asterisk CLI In this page you are allowed to run Asterisk commands Figure 9 3 Asterisk CLI Command Type your Asterisk CLI commands here to check or debug your gateway...

Page 95: ...After editing or creating please reload Asterisk 9 4 Cloud Management VS GWP1600 2120 series gateways support OpenVox Cloud Management Figure 9 5 Cloud Management If your device is connected to the cl...

Page 96: ...rvice Turn on off cloud management Choose Service Currently supports two servers one is China and the other is the United States Account Registered account or email on the cloud management platform Pa...

Page 97: ...ettings page you should set the related logs on to scan the responding logs page For example set System Logs on like the following then you can turn to System page for system logs otherwise system log...

Page 98: ...Table 10 1 definition of Logs Options Definition System Logs Whether enable or disable system log Auto clean System Logs switch on when the size of log file reaches the max size the system will cut a...

Page 99: ...es the max size the system will cut a half of the file New logs will be retained switch off logs will remain and the file size will increase gradually default on maxsize 100KB Call Detail Record Displ...