TROUBLESHOOTING
OTHER INFORMATION
33
Why function operation of my MP4 player has slow response?
Large numbers of files are saved in player, after repeated operation of
delete and copy, file system will generate much scraps, which leads to the
slow function operation of player. In this case, please copy the data
required to save into the computer firstly and then use PC to format hard
disk directly.
The player will also power off automatically when battery is low.
Check whether timing power-ff has been set.
The loss of some data is because unstable power supply in the course of
downloading (You are suggested to reserve data firstly. As for the loss of
user's data, our company will not take any responsibility.).
I have lost my data?
Cannot connect to computer correctly?
Windows 98SE
Connect again after installing USB drive program.
Windows Me
Delete USB drive program, install again and connect.
Windows 2000/XP
Connect again after restarting up computer.
Drive program/upgrading program does not work?
Please refer to recommended PC configuration.
Why some WMA format songs cannot play after they are
downloaded into MP4 player?
To protect rights and benefits of song owners, some WMA songs on site
are with DRM (license) copyright protection, and cannot play unless been
authorised.
MP4 player has powered off?
If function of playing, tuning or recording has not been used in a specified
period, MP3 plauer will power off automatically.