13 Cleaning, Maintenance & Troubleshooting
35
13.4 Troubleshooting
The subsequent notes and error messages address the user. The information should help to en-
sure the release and the appropriate operation of the reference spectrometer. For this reason,
possible causes and remedies are listed below:
Error / Error Message
Cause
Remedy
The UVpad E cannot be
switched on
The batteries are empty
Interruption
Change batteries.
Restart the device. For this
purpose, remove all batteries
and replace them after 5
minutes. The UVpad E is in
delivery status.
The measured value is not
reproducible
Automatic, low or high sen-
sitivity selected
Use fixed sensitivity
The UVpad E displays too
high / too low results
Effect-related measurement
The optically active surface
is contaminated
The calibration is invalid
wrong settings
Check the settings for effect-
related measurements.
Clean the optically active
surface.
Have the UVpad E re-
calibrated.
check integration time
The UVpad E displays a sat-
uration “MAX”
Measurement range exceeded Use the sensitivity setting
„low“.
The UVpad E displays a
strong noise
Sensitivity too low
Increase the sensitivity to
„high“.
The calibration is expired
Calibration interval expired
Have the UVpad E re-
calibrated.
The UVpad E is not detected
by the PC
The UVpad E is switched off
Check USB cable
Switch the UVpad E on and
wait a few seconds for the
initialization.
Use delivered cable.
Summary of Contents for UVpad E
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