Troubleshooting
Problems Possible
Cause
Solution
UPS can’t turn on,
LED does not light
Power switch not pressed
long enough
Press the power switch for more
than 1 second until the UPS
turns on
Battery voltage is less
than 10V
Recharge the battery for 6 hours
by leaving the UPS plugged in
and the load disconnected from
the UPS.
Load is less than 20W at
battery mode
Disable “No Load Shutdown
Function”
PCB failure
Call for service
UPS always at battery
mode
Input power cord is loose
Plug in the power cord firmly
Busted input fuse
Replace the fuse
Input voltage too high or
too low
Check input voltage
PCB failure
Call for service
Back up time too short
Battery is not fully
charged or defective
Recharge the battery for 6
hours. If the problem is still
present, replace the battery.
PCB failure
Call for service
Buzzer continuously
beeping
Overload Remove
some
loads
Contact Information
OPTI-UPS USA:
Tel: +1-909-869-5700
Fax: +1-909-869-5730
info@opti-ups.com
www.opti-ups.com
OPTI-UPS Australia
& New Zealand:
Tel: +64-9-441-6470
Fax: +64-9-441-6490
info@opti-ups.com.au
www.opti-ups.com
OPTI-UPS Europe:
Tel: +31-40-401-50-00
Tel: +31-40-262-80-57
Fax: +31-40-254-60-06
info@opti-ups.eu
www.opti-ups.com
OPTI-UPS Germany:
Tel: +49-2173-9377670
Tel: +49-2173-9377671
Fax: +49-2173-9377672
info@opti-ups.de
www.opti-ups.com
OPTI-UPS Middle
East:
Tel: +9714-8819-838
Fax: +9714-8819-938
mea@opti-ups.com
www.opti-ups.com
OPTI-UPS Japan:
Tel: +81-3-3629-5782
Fax: +81-3-5682-0652
japan@opti-ups.com
www.opti-ups.com
OPTI-UPS Asia:
Tel: +886-2-2246-7272
Fax: +886-2-2246-7312
info@opti-ups.com.tw
www.opti-ups.com
Warranty
LIMITED WARRANTY
What the warranty covers:
We guarantee this product to be free from defects in material and workmanship during
the warranty period. If a product proves to be defective in material or workmanship
during the warranty period, we will at our sole option, repair or replace the product
with a like product.
How long the warranty is effective:
For accurate warranty period and conditions, please contact the local branch offices or
your dealers.
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty does not cover:
1. Any product on which the serial number has been defaced, modified or
removed.
2. Damage, deterioration or malfunction resulting from:
a) Accident, misuse, neglect, fire, water, or other acts of nature, unauthorized
product modification, or failure to follow instructions supplied with the
product.
b) Repair or attempted repair by anyone not authorized by OPTI-UPS.
c) The fault is the result of accidental damage or damage in transit or
transportation, including but not limited to liquid spillage.
d) Removal or installation of the product.
e) Causes external to the product.
f) Use of supplies or parts not meeting our specifications.
g) Normal wear and tear.
h) Any other cause which does not relate to a product defect.
3.
Removal, installation and set-up service charges.
Limitation of implied warranties:
There are no warranties, expressed or implied, which extend beyond the description
contained herein including the implied warranty of merchantability and fitness for a
particular purpose.
Exclusion of damages:
Our liability is limited to the cost of repair or replacement of the product. We shall not
be liable for:
1. Damage to other property caused by any defects in the product, damages based
upon inconvenience, loss of use of the product, loss of time, loss of profits, loss
of business opportunity, loss of goodwill, loss of data, loss of software, costs of
substitute equipment, interference with business relationships, claims by third
parties, or other commercial loss, even if advised of the possibility of such
damages.
2. Any other damages, whether incidental, consequential or otherwise.
3. Any claim against the customer by any other party.
Specifications
Model
Thunder Shield 1250(B)
Thunder Shield 1700(B)
Thunder Shield 2250(B)
Maximum Capacity
600W
900W
1200W
Topology Line-interactive
On-battery Output Waveform
Simulated Sine Wave
Input Voltage Range
110/120V or 220/230/240V
±
25%
Input Frequency
50Hz/60Hz Auto Sensing
Output Voltage Regulation
Rated voltage
±
5%
Communication Port
RS232
*)
Data Line Surge Protection
RJ11/RJ45
*)
Surge Energy Rating
480 Joules
Recharge Time to 90%
6 hours
Operating Temperature
0~40
°C
/ 32~104
℉
Storage Temperature
-20~60
°
C / -4~140
℉
Relative Humidity
0 to 95% maximum, non-condensing
Audible Noise
<40 dBA
Unit Dimensions (L
×
W
×
H), mm
382×130×192
Net Weight, kg
13.4 (14.8)
15.9 (17.3)
EMC/RFI Compatibility
CE
Safety Certifications
CE, UL, cUL
*)
TS-B models only
