U
SER
’
S MANUAL
DFM1000
16
This chapter contains information on solving
problems you may encounter when using the
terminal and/or cradle. If problems occur, first
carry out some general checks, before verifying
the problem with the descriptions in this chapter.
General checks:
Make sure everything is installed properly
Check the power supply of all devices
Is the read window of the scanner clean?
Are the bar code labels readable, eg. not
damaged or poorly printed?
Scan a test label of chapter 9. If the test
label is read correctly, check the readability
of the bar code used.
If the equipment still does not work after these
checks have been performed, please verify if
one of the problems described in this chapter
applies to the problem you have with the
scanner.
It is possible that you may not solve the
problems, despite our descriptions. In this
instance, please contact your dealer or
Opticon.
When the terminal needs to be repaired,
please ensure that the label with the serial
number is still present. If sending the terminal
or cradle, please use the original packing to
minimise the chances of damage.
Scanner does not function.
The DB25 male connector of the
DFM1000 is not RS232 compatible!
Check if the scanner is connected as
advised in the wiring diagram
(chapter 2.5)
Good Read LED is off.
Check the power supply.
If faulty power supply is used, replace the
power supply.
Check the cables.
If faulty cables are used, replace the
cables.
Scanner does not beep at startup.
Motor does not or hardly rotate.
Power LED is on.
The power supply is not capable of
powering the scaner. Replace the power
supply.
Laser goes off.
Motor seems to be slower.
Buzzer keeps beeping.
Motor could not be regulated to its desired
speed. Restart the scanner. If the porblem
persists, contact your local dealer.
Scanner does not read very well anymore.
Scanner window is dirty.
Clean window with clean damp flintfree
cloth. Do not use abrassive liquids.
Autotrigger does not react very well.
Autotrigger aperture is dirty.
Clean the scanner window (autotrigger
aperture) with clean damp flintfree
cloth. Do not use abrassive liquids.
Autotrigger aperture is obstructed.
Take care that the autotrigger aperture
always can operate free.
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TROUBLE
SHOOTING
7
