Optimum Digital Cable Box Installation Manual Download | Manualshive

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Table of Contents

Equipment......................................................................3

TV

Installation.......................................................................4

How to activate your service...................................................5

Helpful hints.....................................................................7

Internet/Phone

Installation.......................................................................8

How to activate all three services or internet and phone services only.....10

Helpful Hints....................................................................11

General Terms & Conditions of Service

.....................12

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Summary of Contents for Digital Cable Box

Page 1: ...1 The Installation Guide ...

Page 2: ...ment 3 TV Installation 4 Howto activateyourservice 5 Helpful hints 7 Internet Phone Installation 8 Howto activate all three services orinternet and phone services only 10 Helpful Hints 11 GeneralTerms Conditions ofService 12 ...

Page 3: ...k troubleshootingtips creatingyour Optimum ID and more We re here to help 24 7 optimum net Your first stop for all things Optimum Find answers TV listings hotspots FAQs and more optimum net chat Instantly chat online with Optimum experts who can answer your account questions or help resolve your service issues via our instant messenger optimum net emailus Send us your questions from anywhere for p...

Page 4: ...al cable box a blue light will indicate the power is on Make sure yourTV is on and you will see a grey screen that says Please wait we are preparing the service for you When the correct time displays on the LED screen wait up to 15 minutes to be sure service is fully activated Stop here and proceed to page 8 ifyou re installingyourinternet and orphone services Ifyou re activatingyour TVservice onl...

Page 5: ...erfollowingthe above steps please callyourlocal CustomerService number Helpful Hints If you experience a Postage stamp image or Grey Black bars on the left and right of the HDTV screen Make sure you are using the correct HDMI cable or component cables red blue and green Also make sure the proper picture format is set on the HD digital cable box and HDTV Step 6 If the picture freezes or the cable b...

Page 6: ...e protector Note Foradded protection purchase a surge protector STEP4 connect modemto computerusing Ethernet cable A Connectthe Ethernet cabletothe Ethernet port onthe back ofthe modem B Connectthe otherend ofthe Ethernet cabletothe Ethernet port onthe back ofyourcomputer Ifyou are connecting internet service only skip to Step 6 now STEP5 phone customers connect modemto phone A Connectthetelephone...

Page 7: ...me network a Unplug the power cord from your modem and router if using one b Plug the modem back in and wait until it has fully restarted This can take up to a few minutes c Plug the router back in and wait 30 seconds d Check your internet connection by opening a new web browser window e If you still have no internet connection reboot your computer and then repeat Step 4 No dial tone 1 Check that ...

Page 8: ... to a malfunction defect orotherwise caused bySubscriber provided equipment and orsoftware 6 Taxes Subscriberagreesto payanylocal state orfederal taxes imposed orlevied on orwith respecttothe Services the Equipment or installation orservice charges incurredwith respectto the same 7 Care ofCablevision property Subscriberagreesthat neitherSubscribernoranyotherperson except Cablevision s authorized p...

Page 9: ...urmodem youwill not have E 911 service Ifyourservice is disconnected orinterrupted youwill not have E 911 service Ifyou relocatethe modemto a different address you must notifyCablevision in advance to update E 911 service Duringthe initial 72 hours ofservice atyournewaddress you maybe requiredto providethe E 911 operatorwithyournewservice address Securityand medical alert system limitations You ac...

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