17
Troubleshooting
17-1
17
Troubleshooting
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■
■
■
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Determining the Status of an RE Controller Card
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Initiating a Manual RE Switch Using SLC
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Clearing Library Status Alerts
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Troubleshooting Host Connectivity
See Also
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"Changing Online/Offline Status and Rebooting"
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"Generating Diagnostic Files for Oracle Support"
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Basic Troubleshooting
Before you run diagnostic tests or contact Oracle support, review the following
troubleshooting tips.
Service Required (amber) LED is constantly on
Use SLC to check the health of the library and the devices (see
Library and Device Information"
To perform a health check:
1.
Log in to SLC.
2.
Access the System Detail module,
Tools > System Detail
.
3.
Check the device in the device tree for the following indicators: Device Healthy or
Device Error
Additional checks:
1.
Check the Status (for example, online/offline) and Statistics (for example, uptime,
downtime, errors and warnings) tabs for more information on the health of the
library and devices.
Summary of Contents for StorageTek SL3000
Page 1: ...1 StorageTek SL3000 Library Guide E20875 15 December 2018...
Page 16: ...xvi...
Page 50: ...Ordering 1 32 StorageTek SL3000 Library Guide...
Page 62: ...Installation Tools 2 12 StorageTek SL3000 Library Guide...
Page 66: ...Installing Web launched SLC 3 4 StorageTek SL3000 Library Guide...
Page 74: ...Resolving Orphaned Cartridges Caused by Capacity Changes 6 4 StorageTek SL3000 Library Guide...
Page 88: ...Configuring Dual TCP IP 8 8 StorageTek SL3000 Library Guide...
Page 112: ...Stopping a Validation 12 4 StorageTek SL3000 Library Guide...
Page 124: ...Monitoring Library Events 15 6 StorageTek SL3000 Library Guide...
Page 128: ...Rebooting the Library 16 4 StorageTek SL3000 Library Guide...
Page 166: ...Downgrading Firmware D 4 StorageTek SL3000 Library Guide...
Page 183: ...Wall Diagrams Library Addressing Reference E 17 Figure E 14 Base Module Rear Wall...
Page 185: ...Wall Diagrams Library Addressing Reference E 19 Figure E 16 DEM Front Wall...
Page 186: ...Wall Diagrams E 20 StorageTek SL3000 Library Guide Figure E 17 DEM Front Wall continued...
Page 187: ...Wall Diagrams Library Addressing Reference E 21 Figure E 18 DEM Rear Wall...
Page 188: ...Wall Diagrams E 22 StorageTek SL3000 Library Guide Figure E 19 DEM Rear Wall continued...
Page 190: ...Wall Diagrams E 24 StorageTek SL3000 Library Guide Figure E 21 Cartridge Expansion Module Rear...
Page 191: ...Wall Diagrams Library Addressing Reference E 25 Figure E 22 Parking Expansion Module Left...
Page 192: ...Wall Diagrams E 26 StorageTek SL3000 Library Guide Figure E 23 Parking Expansion Module Right...
Page 193: ...Wall Diagrams Library Addressing Reference E 27 Figure E 24 Access Expansion Module Left...
Page 194: ...Wall Diagrams E 28 StorageTek SL3000 Library Guide Figure E 25 Access Expansion Module Right...
Page 202: ...Label Care F 8 StorageTek SL3000 Library Guide...