Troubleshooting Server Component Hardware Faults
Description
Section Links
Causes, actions, and preventative measures
for problems related to the cooling
subsystem
“Troubleshooting System Cooling Issues” on page 68
Causes, actions, and preventative measures
for problems related to the power subsystem
“Troubleshooting Power Issues” on page 69
Troubleshooting Server Hardware Faults
When a server hardware fault event occurs the system lights the Service Action Required LED
and captures the event in the system event log (SEL). If you have set up notifications through
Oracle ILOM, you also receive an alert through the notification method you chose. When you
become aware of a hardware fault, you should address it immediately.
To investigate a hardware fault, see the following:
■
“Basic Troubleshooting Steps” on page 54
■
“Troubleshoot Hardware Faults” on page 55
Basic Troubleshooting Steps
Use the following process to address a hardware fault (for the step-by-step procedure, see
“Troubleshoot Hardware Faults” on page 55
1.
Identify the server subsystem containing the fault
.
You can use Oracle ILOM to identify the failed component.
2.
Review the
Product Notes
.
Once you have identified the hardware issue, review the
.
This document contains up-to-date information about the server, including hardware-related
issues.
3.
Prepare the server for service using Oracle ILOM
.
If you have determined that the hardware fault requires service (physical access to the
server), use Oracle ILOM to power off the server, activate the Locate LED, and take the
server offline.
4.
Prepare the service work space
.
Before servicing the server, prepare the work space, ensuring ESD protection for the server
and components.
5.
Service components
.
54
Sun Server X4-8 Service Manual • December 2015
Summary of Contents for SUN X4-8
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