OPTIMOD-FM DIGITAL
TROUBLESHOOTING
5-7
Software Updates via Modem
: If you are updating via the modem, do not
change the “connection type” parameter on the 8300 while the modem is con-
nected or attempting to connect.
Security Passcode
: An
A
LL
S
CREENS
(administrator) security passcode is re-
quired for upgrading, regardless of whether you are using a Direct, Modem, or
Ethernet connection.
MAC Address
: To see the MAC address of your Optimod’s Ethernet hardware,
hold down the
S
ETUP
button until the address appears.
Troubleshooting Connections
If you get an error message such as “the specified port is not connected” or
“There is no answer”…
You may have the wrong interface type set on your 8300. Navigate to
S
ETUP
/
N
ETWORK
&
R
EMOTE
/
PC
C
ONNEC
and check the interface setting.
If you are connecting via Direct Serial Connection or modem, review the Proper-
ties you have set on that connection. Double-check to ensure that you have set
Windows parameters as described in
Appendix: Setting Up Serial Communica-
tions
on page 2- 47.
If your Direct Connect does not work:
A)
Check to make sure that the cables are connected properly.
B)
Check that you are using a null modem cable.
C)
Ensure that the null modem cable is connected to the 8300’s serial connector.
If your Modem Connect does not work:
A)
Ensure that the modem cables and phone lines are connected properly.
B)
Check that you have entered the correct phone number for connection.
C)
Check that you have entered the passcode correctly on the 8300, and the pass-
code has also been entered correctly on your PC.
D)
Ensure that you enabled the correct PC modem port settings.
E)
Ensure that the external modem attached to your 8300 is set to
A
UTO
A
NSWER
.
F)
Make sure that the only “Allowed Network Protocol” is TCP/IP. “NetBUI” and
“IPX / SPX Compatible” must
not
be checked.
You Cannot Access the Internet After
Making a Direct or Modem Connection to the 8300:
If you are connected to the 8300 via modem or direct connect,
you cannot access
any other TCP/IP connection
. The PPP connection becomes the default protocol
Summary of Contents for 8300J
Page 1: ...Operating Manual OPTIMOD FM 8300 Digital Audio Processor Version 2 1 Software...
Page 7: ...Operating Manual OPTIMOD FM 8300 Digital Audio Processor Version 2 1 Software...
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Page 94: ...2 46 INSTALLATION ORBAN MODEL 8300 This page intentionally left blank...
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Page 204: ......
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Page 247: ...OPTIMOD FM DIGITAL TECHNICAL DATA 6 29...
Page 254: ...6 36 TECHNICAL DATA ORBAN MODEL 8300 CPU Module...
Page 260: ...6 42 TECHNICAL DATA ORBAN MODEL 8300 8300 RS232 BOARD PARTS LOCATOR...
Page 262: ...6 44 TECHNICAL DATA ORBAN MODEL 8300 8300 POWER SUPPLY PARTS LOCATOR...
Page 264: ...6 46 TECHNICAL DATA ORBAN MODEL 8300 8300 I O BOARD PARTS LOCATOR...
Page 270: ...6 52 TECHNICAL DATA ORBAN MODEL 8300 DSP BOARD PARTS LOCATOR DRAWING 32170 000 14...
Page 278: ...6 60 TECHNICAL DATA ORBAN MODEL 8300 8300 DISPLAY BOARD PARTS LOCATOR...
Page 279: ...OPTIMOD FM DIGITAL TECHNICAL DATA 6 61 DISPLAY BOARD...