Orbic SPEED 5G, User Manual

Page 1: ...USER GUIDE...

Page 2: ...5 6 15 16 17 18 9 10 12 About your Mobile Hotspot Status Indicators Package Contents System Requirements Mobile Hotspots Internet Connection Wi Fi 6 Charging Your Mobile Hotspot Replacing the Battery...

Page 3: ...lems and Solutions 31 31 32 Product Specifications Logging Into the Device Management Website User Login User Logout The Mobile Hotspot Website UI Home Screen Connected Devices Messages Device Info Wi...

Page 4: ...39 40 42 43 43 43 Wireless Communications Safety Hazards Electrostatic Discharge ESD Battery Use Cleaning and Maintenance Disposal of Product and Batteries Caring for your Mobile Hotspot...

Page 5: ...Internet browser software Your Mobile Hotspot must have proper data service to function 5G LTE you can get the speed you require to work efficiently outside the home or office You can connect to the...

Page 6: ...to 3 5Gbps Actual speeds depend on network coverage and network load Wi Fi 6 Fast Wi Fi Speeds Concurrent dual band Wi Fi delivers smooth streaming with 2 4GHz speeds up to 574Mbps and 5GHz speeds up...

Page 7: ...Key 2 Signal strength icon 3 Network mode icon 4 Wi Fi signal icon 5 Unread message icon 6 Battery indicator 7 Power button 8 USB Type C port 9 Battery cover 10 Cut out to remove back cover 11 Indica...

Page 8: ...bile Hotspot Wi Fi network turned ON You have unread messages Shows the number of Wi Fi devices connected to your Mobile Hotspot The battery is fully charged The battery is critically low and the Mobi...

Page 9: ...spot be sure to charge the battery for at least three hours to ensure a full initial charge When fully charged the battery has up to 5 hours in 5G and 7 hours in 4G To charge the battery Connect the U...

Page 10: ...remove the battery cover Set the cover aside 1 Insert your finger in the divot and lift the battery out of the battery compartment 2 Align the gold contacts on the new battery with the gold contacts o...

Page 11: ...you remove or insert the battery ensure your Mobile Hotspot is not connected to any device or power source Never use tools knives keys pens or any type of object to force the door open or to remove th...

Page 12: ...lar plastic card that stores your phone number and important information about your wireless service Your Mobile Hotspot comes with the SIM card already installed Remove cover using the cut out on the...

Page 13: ...Power button for 3 seconds To wake the Mobile Hotspot display press and release the Power button Press and hold the power button for 5 seconds until the welcome logo is displayed on the Screen and Wi...

Page 14: ...used and how much time is left until the next billing cycle The Home Screen lets you see what your Mobile Hotspot is doing at a glance At the top of the screen you ll see status indicators for network...

Page 15: ...we will show you what features you can manage on your Mobile Hotspot s screen For website instructions including features that can only be managed on the website see page 23 SIM Locked Screen Unlock S...

Page 16: ...Select WiFi Wi Fi Name Password Network Name Password Wi Fi Name Password Info About Hotspot info 1 Network Name Password About Hotspot info 16...

Page 17: ...e Click Check for Update menu to check for software updates If an update is available follow the prompts on your device Refer to the flow diagram that shows the pics of software upgrade process and op...

Page 18: ...You can tether a device by using the USB data cable To view USB Option Press OK to select this option and return home page Wi Fi Hotspot USB Options 18...

Page 19: ...bsite However if you enter incorrect information five times in a row you will be restricted from logging in and you will have to wait five minutes before logging in again After successful login you ca...

Page 20: ...n to the login interface You need to enter the password again to enter the system User Logout The Home page allows you to quickly access commonly used links and all available menu options for your Mob...

Page 21: ...can view settings of the Wi Fi network for both the 2 4 and 5 GHz channels Wi Fi Status Information From this screen you can view all connected devices both tethered and by Wi Fi to the Mobile Hotspot...

Page 22: ...mobile originated SMS messages sent to the device MDN Messages Configuration About Device info When you open the settings tab the default is to display the basic device information Device Info Web UI...

Page 23: ...the device or stopping the broadcast of the SSID Settings are applied individually to both bands 2 4 GHz and 5 GHz Remember to click Save Changes for the settings to take effect You can change the Wi...

Page 24: ...to apply to your device Remember to click Save Changes for the settings to take effect DHCP Configuration Advanced Settings MAC Filter This screen lets you select the ability to enable Whitelist or B...

Page 25: ...click Save Changes for the settings to take effect Manual DNS Configuration Advanced Settings Firewall This screen lets you control key firewall settings IP filtering and Port filtering need to be ena...

Page 26: ...r Whitelist devices Remember to click Save Changes for the settings to take effect IP Filter Configuration Advanced Settings Port Filter This screen allows you to define what type of ports to be appli...

Page 27: ...d internet sides of your connections Remember to click Save Changes for the settings to take effect Port Forwarding Configuration Advanced Settings DMZ Settings The screen allows management of the DMZ...

Page 28: ...ou to manage the SIM PIN feature Remember to click Save Changes for the settings to take effect SIM Configuration Data Usage This screen allows you to view your data use information If you are on an u...

Page 29: ...Configuration Settings Admin Settings This screen allows you to change your username and password Remember to click Save Changes for the settings to take effect Admin Settings 29...

Page 30: ...on Settings Device Settings This screen allows you to disable the ability of the mobile hotspot to support tethered devices to it Remember to click Save Changes for the settings to take effect Device...

Page 31: ...the latest software updates if one is available Restore and Restart Configuration Settings Restore and Restart This screen allows you to remotely reboot the mobile hotspot and perform a reset that wi...

Page 32: ...This button returns the Mobile Hotspot to factory settings including re setting the Wi Fi Name SSID and Wi Fi Password To reset the Mobile Hotspot follow these steps Locate the reset button by removin...

Page 33: ...You are outside your coverage area or there may be a problem with your account Check with your network operator Make sure the battery is properly inserted in the device Make sure the battery is fully...

Page 34: ...our Wi Fi Password Open your wireless network connection list The Speed Mobile Hotspot SSID will be listed as Verizon R500L5 XX PC s Left click icon and select View Available Networks PC s Click Conne...

Page 35: ...Settings Network Network Selection then turn it off From the Device From the Home Screen the number of connected devices is displayed in a yellow circle to the Wi Fi Signal icon at the top of the disp...

Page 36: ...he Device Press Menu button then choose Software Update menu and the version is displayed From the WEB UI Website From the home screen select Configuration Settings Software updates The current softwa...

Page 37: ...Network Wi Fi Mode Display 2 4 Inch Default SSID Battery Size 4400 mAh LI Ion Time required for full charge 3 hours when not in use 4G 7H 5G 5H Usage Chip Set SDX55 Interface Type Type C Memory RAM 51...

Page 38: ...to 55 C 14 F to 131 F Storage Temperature 30 C to 70 C 22 F to 158 F Battery Charging 0 C to 40 C 32 F to 104 F Relative Humidity The device shall be fully operational up to a maximum of 93 relative...

Page 39: ...receive such data Follow any special rules and regulations and obey all signs and notices Always turn off the host device when instructed to do so or when you suspect that it might cause interference...

Page 40: ...In addition to FAA requirements many airlines regulations state that you must suspend wireless operations before boarding an airplane Please ensure that the modem is turned off prior to boarding aircr...

Page 41: ...y Grant section of This Product has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable pr...

Page 42: ...r handling of removable battery and particularly from the continued use of damaged batteries Do not disassemble or open crush bend or deform puncture or shred Do not modify or remanufacture attempt to...

Page 43: ...Batteries must be recycled or disposed of properly Like any electronic device the Mobile Hotspot must be handled with care to ensure reliable operation Orbic recommends the following guidelines Protec...