User Guide | MyEye 2.0 |
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Without limiting any provisions limiting liability under this agreement,
the limited warranty set forth herein will not apply, and the owner will
reimburse OrCam for any costs and expenses incurred in the event that:
(i) the product has been used other than in accordance with the product
documentation and terms of use or other written operating instructions
provided by OrCam
(ii) the product has been subject to tampering, misuse, negligence, or
accident
(iii) the product or parts identification labels have been removed or the
product has been otherwise altered
(iv) the product has been opened, modified, repaired, serviced,
maintained, or altered by someone other than an authorized OrCam
representative
(v) the product has been combined with software, hardware, or other
equipment not supplied by OrCam or not approved in writing by an
authorized OrCam representative
(vi) the product has been intentionally damaged or exposed to water,
heat, or high voltage
(vii) the product has been used by a person who has not completed
training by an authorized OrCam Trainer™
Any parts replaced pursuant to this warranty will be under warranty for
the remaining time of the original warranty period or for ninety (90) days
from the date of repair, whichever is longer.
If you believe that your product needs warranty support, contact
support@orcam.com. You will be responsible for shipping costs.
However, if it is determined that the warranty request is valid, OrCam
will pay the total cost of shipping the repaired or replaced product.
ORCAM DISCLAIMS ANY AND ALL WARRANTIES, WHETHER
EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE
IMPLIED WARRANTIES OF NON-INFRINGEMENT OF THIRD-PARTY
RIGHTS, MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. ORCAM DOES NOT WARRANT THAT THE PRODUCT WILL BE
ERROR FREE OR “BUG” FREE, WILL OPERATE WITHOUT INTERRUPTION,
THAT ANY IMAGES OR SOUNDS PRODUCED BY THE PRODUCT WILL
BE ACCURATE OR THAT THE OPERATION OF THE PRODUCT WILL
BE SECURE AND HEREBY DISCLAIMS ANY AND ALL LIABILITY ON
ACCOUNT THEREOF. THIS SECTION SHALL BE ENFORCEABLE TO THE
FULLEST EXTENT ALLOWED BY APPLICABLE LAW.
Refund policy.
You can return your undamaged device for a refund within the period
required by local law or 30 days following receipt, whichever is longer.
Returns may be subject to a re-stocking fee. Training fees are non-
refundable. Please contact your local representative or OrCam Support
to initiate a return process.
