Oreck XL3640HH, User Manual

3

Warranty

ORECK MANUFACTURING COMPANY: (Oreck Manufacturing
Company gives you the following limited warranty for this product only if
it was originally purchased for residential use, not resale, from Oreck or
an Oreck Authorized Retail Dealer.)

Oreck will repair or replace, free of charge, to the original purchaser, any
part which is found to be defective in material or workmanship within five
(5) years of the date of purchase; ten (10) years on housing. This limited
warranty applies to normal domestic use. Any commercial use of this
product will void this limited warranty. This limited warranty covers the
revolving roller brush for one (1) year for residential use only.

This limited warranty does not cover the replacement of expendable or
consumable parts such as carbon motor brushes, edge brushes, drive
belts, bulbs, disposable bags and other parts subject to normal wear
unless they are defective in material or workmanship.  

This limited warranty does not apply to any part subjected to accident,
abuse, commercial use, alteration, misuse, damage caused by act of
God, the use of voltages other than indicated on the serial number
displayed on this product or service of this product by other than Oreck or
a participating Factory Authorized Service Center.

Oreck does not authorize any person or representative to assume or
grant any other warranty obligation with the sale of this product.

Oreck’s limited warranty is valid only if you retain proof of purchase from
Oreck or an Oreck Authorized Retail Dealer for this product. If you
purchase this product from any other source, your purchase is “AS IS,”
which means Oreck grants you no warranty, and that you, not Oreck,
assume the entire risk of the quality and performance of this product,
including the entire cost of any necessary servicing or repairs of any
defects.

Oreck’s liability for damages to you for any costs whatsoever arising out
of this statement of limited warranty shall be limited to the amount paid for
this product at the time of original purchase, and Oreck shall not be liable
for any direct, indirect, consequential or incidental damages arising out of
the use or inability to use this product.

Some states do not allow the exclusion or limitation of incidental or conse-
quential damages, so the above limitation or exclusion may not apply to
you.

ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT,
INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN
DURATION TO THE WARRANTY PERIOD, AND NO WARRANTIES,
WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THIS
PERIOD.

Some states do not allow limitations on the duration of implied warranties,
so the above limitation may not apply to you.

This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state.

Troubleshooting Guide

WARNING: Unplug cord from electrical
outlet before servicing.

SAVE SERVICE CALLS...CHECK THESE FIRST:
• Is the disposable filter dust bag full?

• Are pores of filter dust bag clogged with powder or fine dust?

• Is anything clogging the revolving brush, lower tube, intake opening,

fan housing or connector assembly opening?

• Is the belt in place and turning the brush?

• Are the brush ends in the proper location?

• Does the brush turn freely? Are hair, string or rug fibers wound around

the brush?

C

LEANER

WILL NOT RUN

C

LEANER

DOES NOT PICK UP

Not plugged in
properly.

No electricity in wall
outlet.

Filter bag is full.

Nozzle or intake
pivot clogged. 

Belt is broken or
stretched.

Brush is worn.

Bag tube clogged.

Bag pores are
clogged with fine
dust.

Impeller fan is
broken.

Revolving brush is
not even at both
ends.

Be sure cleaner is
firmly plugged into
wall outlet.

Check electrical
source–fuse or 
circuit breaker.

Replace filter bag.
See “To Install Paper
Filter Dust Bag.”

Clear obstruction.

Replace belt.

Replace brush if
bristles do not
extend beyond
baseplate.

Clear obstruction.

Change bag.

Return to Service
Center for repair.

Check brush roll end
cards. Make sure
words “old” or “new”
match at each end.

P

ROBLEM

P

OSSIBLE

S

OURCE

A

REAS TO

C

HECK

Whenever calling, please be sure to have your model and serial
number from data plate.

CALL CUSTOMER SERVICE HOT LINE

US: 1-800-989-3535  Canada: 1-888-676-7325

ALL OTHER SERVICING SHOULD BE DONE BY AN
ORECK AUTHORIZED SERVICE CENTER.