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Cannot turn on the
camera by pressing the
“power” button.
Low battery power.
Battery placed at
wrong polarities.
Replace or install the battery
correctly.
Photos can not be saved
when taking pictures.
The memory card or
built-in memory
hasn’t been
formatted properly.
Format the memory in SETUP
mode of the camera. Please refer
to section 5.3.
Cannot find removable
disk after connecting the
camera to the computer.
1. Connection
failure.
2. The mode of the
camera is not set
to removable disk
properly
1. Make sure all cable
connections are secured and
restart the computer if
necessary.
2. Set the camera to removable
disk mode, refer to section
6.3.1(system setting, USB
connection).
Flash does not work.
Battery Power is too
low.
Replace with new ALKALINE
battery.
The batteries used
up very fast.
Use wrong type of
battery.
Replace with new ALKALINE
battery.
The photos are over
exposure
Set the flash light to
force mode
in
bright environment.
Set the Flash light to Auto
mode
.
The photos are blurry
1. The camera is not
held steadily
2. The lens of
camera is dirty
1. Hold the camera steadily until it
beeps when taking photo.
2. Clean the lens with soft dry
cloth.
Problem Cause Solution
Troubleshooting
EN
