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Express Warranty (Australia)
Please note that if a Customer Support Team member advises that your
product does not qualify for return, this warranty does not apply to your
product. Products that are authorised to be returned to Oricom in Australia
must include all of the following:
• A completed Return Authorisation form
• A copy of your Proof of Purchase (please keep your original copy)
• The faulty product, including all accessories.
Send the approved returns to:
Oricom International Pty Ltd
Locked Bag 658
South Windsor NSW 2756 Australia
Please note that this Express Warranty excludes expenses incurred by you
in returning any faulty product to us. You must arrange and pay any expens-
es incurred (including postage, delivery, freight, transportation or insurance
of the product) to return the faulty product to us, however, we will arrange
delivery of the repaired or replaced faulty product to you.
Important Information
Repair Notice
Please be aware that the repair of your goods may result in the loss of any
user-generated data (such as stored telephone numbers, text messages and
contact information). Please ensure that you have made a copy of any data
saved on your goods before sending for repair. Please also be aware that
goods presented for repair may be replaced by refurbished goods or parts
of the same type rather than being repaired.
