5. General Safety Instructions
18
Ortlieb Präzisionssysteme GmbH & Co. KG • Jurastr.11 • 73119 Zell unter Aichelberg • Germany
e-mail: info@ortlieb.net • www.ortlieb.net
5.2 Troubleshooting
Below, you will find some of the most frequently asked questions. If an error cannot be eliminated
with the methodes below, please contact your technical support team. Always name the accurate
article-number and the description in case of questions or re-order.
Problem
Possible cause
Remedy
Low clamping force
Set-up measurement of
the draw-bolt does not
match
Check set-up measurement according the
installation drawing. Re-tighten the draw-bolt
if necessary
Tool-gripper is lubricated
insufficiently
Re-grease tool-gripper according greasing
instructions
Wear of the segments
Check clamping segments on wear
Damage of the disk spring
stack
Disassemble the tool-gripper and check
pulling-force on the drawbar
Low pulling-power of the
cylinder / disk-springs
Too high clamping
force
Set-up measurement of
the draw-bolt does not
match
Check set-up measurement according the
installation drawing. Re-tighten the draw-bolt
if necessary
high pulling-power of the
cylinder / disk-springs
Disassemble the tool-gripper and check
pulling-force on the drawbar
Bad run-out
accuracy on the tool
/ tool-holder
Dirt at the front plane
surface or in the HSK-
taper
Eject the tool-holder; clean the HSK-taper in
the spindle and the tool-gripper
Damaged tool-holder
Dimensional check of tool-holder, change
tool-holder if necessary
No proper ejection of
the tool-holder
Set-up measurement or
stroke does not match
Check set-up measurement and stroke
Inner outline does not
match DIN 69893
Check inner outline of the tool holder;
Especially l
6
acc. DIN 69893
Damaged clamping
segments
In emergency: cut tool-holder with an angle
grinder and change tool-gripper
Tool-holder is not
clamped or pulled-in
properly
Distance between tool-
holder and spindle is too
big
Check set-up measurement, adjust the tool-
changer, especially if the spindle is re-grinded
and reworked
Coolant feed tube is bend
Check coolant feed tube, replace if necessary
