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This chapter summarizes the most common problems you could encounter with the
massage chair. If you are unable to solve the problem with the information below, contact
immediately.
If the problem encountered is not listed here, please first try the following steps:
1. Unplug the product for 60 minutes.
2. After 60 minutes, plug in the product again
3. Turn on the Power Switch.
09
Troubleshooting
Problem
Possible Cause
Solution
The massage chair
does not work.
The appliance is not plugged in.
The appliance has just finished its
15 minutes massage and has
automatically switched to standby
mode.
If you want another massage,
press the POWER button again.
Unplug the appliance and let it
cool down for 60 minutes before
you use it again.
Unplug the appliance, remove
the excessive weight if it is still
on the appliance again and
switch it on.
You have used the appliance
continuously for 45 minutes,
causing the overheat protection
to switch off the appliance.
An excessive weight has been put
on the appliance (e.g. someone has
stood on the appliance or a heavy
object has been put on top of it).
Put the main plug in the wall
socket. Check if the voltage
on the appliance corresponds
to the local mains voltage.
The appliance
is warm.
Sound can be heard
during massage.
You have let the appliance run for
more than 45 minutes in a row.
Unplug the appliance and let it
cool down. Always unplug the
appliance after use.
This sound is caused by the
mechanical structure of the
appliance.
This sound is normal and does
not mean that the appliance is
malfunctioning.
Summary of Contents for OS-7200H Pinnacle
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