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24

1

2

No.

Noise is heard while 

in use.

Massage Chair does 

not start.

No music comes from 

the speaker.

Airbag malfunction.

If problem remains, please contact the dealer for maintenance.
Tips:Do not attempt to repair this product yourself,our company shall not be liable for the injury 

or damage caused by any servicing without authorization.Thank you for your cooperation.

The air hose is blocked.

Straight the air hose and 

clear out the blockage.

The power cord is not secured 

into the socket.

Power switch is off.

The fuse is blown.

The volume is turned to the 

lowest.

Adjust the speaker volume 

from the mobile devices.

Insert the power plug 

properly into the power 

socket.

These noises are normal and arise 

from friction between the 

massage rollers and the leather 

cover.

No need to take any 

measures.

Turn on the switch.

Replace only with a fuse 

of same type and rating.

3

Backrest or footrest 

can not raise or recline.

Excessive load has been pressed 

on the backrest or legrest.

Reduce the load and 

try again.

4

5

Symptoms

Possible Causes

Possible Solutions

TROUBLE SHOOTING

Not Suitable For Below Persons

Control Buttons Precautions

Cautions Regarding the Adapters and Cord

 

We recommend that those with any of the following conditions should consult your physician before using.

Prohibited

Do not

 

Disassemble

CAUTION

Always unplug this appliance from the electrical outlet immediately after using and before cleaning.

An appliance should never be left unattended when plugged in. Unplug from outlet when not in use.

Unplug from outlet during thunder or lightening storms, and before putting on or taking off parts.

Never operate this appliance if it has a damaged cord or plug, if it is not working properly,if it has been 

dropped or damaged,or dropped into water. Return the appliance to a service center for examination and 

repair. 

Do not use a damp hand to unplug the cord to avoid electric shock.

Check that the power voltage stated on the rating label corresponds to your local electricity supply.

Do not drag the cord,reach to the front plastic end to unplug it.

Do not squeeze,over bend , pull hard, twist  the cord.

keep the cord away from heated surfaces.

Do not carry this appliance by supply cord or use cord as a handle.

To disconnect, turn all controls to the off position, then remove plug from outlet.
The appliance is only to be used with the power supply unit provided with the appliance.

It must only be supplied at safety extra low voltage corresponding to the marking on the appliance.
If the supply cord is damaged, it must be replaced by the manufacturer or its service agent or a similarly 

qualified person in order to avoid a hazard.

CAUTION

Do not operate the control buttons with wet hands.
Do not spill water or other liquid onto the  control buttons to avoid fault.

SAFETY PRECAUTIONS

Precautions listed below will help to ensure proper use of this appliance.
The hazard that may cause by incorrect use are classified into “WARNING” and “ CAUTION”

,

please ensure that 

you read all instructions before using the massage chair.

Improper operation may cause severe personal injury or substantial property damage.

Improper operation may cause personal injury or product damage.

WARNING

Those who are using electronic medical instrument embedded in the body, such as cardiac pacemaker.
Those undergoing treatment, especially those who are not feeling well.

Those with malignant tumors or malignant abscesses.(Need to be supervised)

Children shall not play with the appliance. 

Cleaning and user maintenance shall not be made by children without supervision.

Those with osteoporosis or fracture spine.

Those with skin disease or those whose skins are injured.

Those with high fever.

Close supervision is necessary when this product is used by, on, or near children, invalids, or disabled persons
The appliance has a heated surface. Persons insensitive to heat must be careful when using the appliance.

This appliance can be used by children aged from 8 years and above and persons with reduced physical, 

sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or 

instruction concerning use of the appliance in a safe way and understand the hazards involved. 

CAUTION

WARNING

Thank you for purchasing this product.Please read this user manual carefully 
before using to ensure proper installation and operation.
Please keep this USER MANUAL properly for future reference.

NAME AND FUNCTION OF EACH COMPONENTS

SAFETY PRECAUTIONS

External Structure
Internal Structure

Remote Control Instructions

FEATURES

Display Screen Menu Instructions

Remote Control

1
3

3
4
5
6
13

INSTRUCTIONS OF OFF-LINE VOICE CONTROL

14

3

PRELIMINARY CHECKS

Installation Methods
Moving Methods
Connect to Power

15
15
17
17

TROUBLE SHOOTING

CARE AND MAINTENANCE

Installation Site
Commissioning

Leg Extends/Retracts
Inspections Before Sitting
Audio Function
After Use

18
19

Floor Protection

20

Best Circumstances

20

Grounding Instructions

20
21
22
22
22

24

PRODUCT SPECIFICATIONS

25

23

PRODUCT SPECIFICATIONS

25

Product   Name : Multi-function Massage Chair
Model  Number : 

Osaki - Pro 4D Encore

Rated  Voltage : 110-120V~

Rated  Frequency : 60Hz

Rated current:1.6A

Summary of Contents for OS-Pro 4D Encore

Page 1: ......

Page 2: ...ssage Chair does not start No music comes from the speaker Airbag malfunction If problem remains please contact the dealer for maintenance Tips Do not attempt to repair this product yourself our compa...

Page 3: ...ng to the marking on the appliance If the supply cord is damaged it must be replaced by the manufacturer or its service agent or a similarly qualified person in order to avoid a hazard CAUTION Do not...

Page 4: ...at or open flame Connect this unit to a properly grounded outlet only See Grounding Instructions CAUTION Only for users weighs below 120kg Use this product only for its intended use as described in th...

Page 5: ...on back panel armrest footrest plastic parts or air hose spot clean with mild detergent foam then wipe it with a dry cleaning cloth Pull out the power cord from the power strips before care and mainte...

Page 6: ...Down Feet Down Feet Up Footrest Extends Footrest Retracts 4D Massage Back Incline Back Recline Confirm Right Auto Massage Program Shoulder Position Adjust MANUAL SPEED AIRBAG WIDTH ROLLER Menu key to...

Page 7: ...D Massage Point massage mode Press and hold on Position UP DOWN button to adjust the rollers to the desired position while under the body scan procedure Shoulder Position Adjust Display the auto mode...

Page 8: ...toggle among 9 Auto Programs BOSS NURSING GENTLE TREAMENT CARE EXTENTION NECK SHOULDER WAIST SPINE SPORTS REFRESH WORKING RELIEF REST SLEEP Press OK to enter the program you desire Selected program w...

Page 9: ...ulders Waist Spine Focusing the massage on the lumbar vertebra this program helps to soothe the tension and keep the vitality of muscles Sports Refresh Designed for muscles relaxation after sports act...

Page 10: ...press UP or DOWN button to navigate among level 1 2 3 4 5 6 Mechanism massage speed Press OK button to enter the speed level you desire Roller Press ROLLER from MANUAL display press RIGHT button then...

Page 11: ...tion to improve the user s state of wellness Massage Extend 5 minutes full extension massage Force 4D protruding intensity While 4D massage program is running press this button to navigate among level...

Page 12: ...ag intensity or Off deactivate airbag intensity function Press OK button to enter the airbag setting you desire Time Press Time from Settings to show available timer 10mins 20mins 30mins press RIGHT b...

Page 13: ...keys to select Language Press Language from Settings to show available language EN press RIGHT button then press UP or DOWN button to navigate press OK button to enter the language you desire Bluetoo...

Page 14: ...button to select auto massage program Tips In the process of Auto or Manual Setting LCD screen will auto revert back to the homescreen after 10 seconds if there is no operation entered into the remote...

Page 15: ...Innovative Human hand quad style massage rollers and L shaped guiding track conform to ergonomic principle 3 Auto Extension Legrest Legrest can extend by maximum 26cm automatically fulfilling the nee...

Page 16: ...HEAT SETTING Press arrow keys to select HEAT HEAT On Off Press arrow keys to select MENU AUTO MANUAL 4D MASSAGE AIRBAG HEAT SETTING Press arrow keys to select Force Air pressure intensity Press Force...

Page 17: ...n tighten the screw cap clockwise Check the illustration below for reference Remote Controller Unit MENU AUTO MANUAL 4D MASSAGE AIRBAG HEAT SETTING Press arrow keys to select TIME LANGUAGE BLUETOOTH V...

Page 18: ...chanism Massage Speed Press SPEED from MANUAL display press RIGHT button then press UP or DOWN button to navigate among level 1 2 3 4 5 6 Mechanism massage speed Press OK button to enter the speed lev...

Page 19: ...to navigate among Full Arm Shoulder Back Waist Leg Foot Buttock airbag positions Press OK button to enter the airbag position you desire Air Pressure Massage Airbag Press Airbag from Menu display to...

Page 20: ...ARY CHECKS MENU AUTO MANUAL AIRBAG HEAT SETTING Press arrow keys to select AUTO BOSS NURSING GENTLE TREAMENT CARE EXTENSION NECK SHOULDER WAIST SPINE Press arrow keys to select Press and hold to raise...

Page 21: ...assage Mode Press Mode from Manual display press RIGHT button then press UP or DOWN button to navigate among Kneading Tapping Knocking Shiatsu Sync 3D Shiatsu Percussion and Pressing massage technique...

Page 22: ...electric current to reduce the risk of electric shock This product is equipped with a cord having an equipment grounding conductor and a grounding plug The plug must be plugged into an appropriate out...

Page 23: ...release the button to stop Feet Up Press and hold to lower the Legrest Unit release the button to stop Feet Down 21 Press and hold button on the Remote Control to extend or retract the footrest to the...

Page 24: ...at or open flame Connect this unit to a properly grounded outlet only See Grounding Instructions CAUTION Only for users weighs below 120kg Use this product only for its intended use as described in th...

Page 25: ...on back panel armrest footrest plastic parts or air hose spot clean with mild detergent foam then wipe it with a dry cleaning cloth Pull out the power cord from the power strips before care and mainte...

Page 26: ...ly with a fuse of same type and rating 3 Backrest or footrest can not raise or recline Excessive load has been pressed on the backrest or legrest Reduce the load and try again 4 5 Symptoms Possible Ca...

Page 27: ...er to avoid a hazard CAUTION Do not operate the control buttons with wet hands Do not spill water or other liquid onto the control buttons to avoid fault SAFETY PRECAUTIONS Precautions listed below wi...

Page 28: ......

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