OSTBERG HERU 400-2400 S User Manual Download

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2017-11-03

Climatix HERU® 200-400

WARRANTY

Warranty period valid according to purchase contract calculated from date of
purchase.

Unless otherwise agreed, the usual warranty period is two (2) years in

accordance with NL01, amendment VU03.

SCOPE OF WARRANTY

The warranty covers faults occurring during the warranty period which are reported
to the retailer, or which have been confirmed by H. Östberg AB (the warrantor) or the

warrantor’s

representative, and which concern design, manufacturing or material

faults and consequential faults that have occurred on the product itself. The above-

mentioned faults will be rectified so that the product is made operational.

GENERAL
WARRANTY LIMITATIONS

The

warrantor’s

responsibility is limited in accordance with these warranty terms and

the warranty does not cover property damage or personal injury. Verbal promises

made in addition to this warranty agreement are not binding for the warrantor.

WARRANTY LIMITATIONS

This warranty applies on condition that the product is used in a normal fashion or

under comparable circumstances for its intended purpose and that the instructions
for use are followed.

This warranty does not cover faults caused by:

–

Transport of the product.

–

Careless use or overstraining of the product.

–

Failure on the part of the user to follow instructions concerning installation, use,

maintenance, care and handling.

–

Incorrect installation or incorrect positioning of the product.

–

Conditions that are not due to the warrantor, e.g. excessive voltage variations,

lightning, fire and other accidents.

–

Repair, maintenance or design changes made by an unauthorized party.

–

Faults that do not impact operation, e.g. surface scratches.

–

Parts that through handling or normal wear are exposed to greater than average

hazard, e.g. lamps, glass, ceramic, paper and plastic parts, and filters and fuses are not
covered by the warranty.

–

Settings; information on use, care, handling, service or cleaning that are customarily

described in the instructions for use; or works caused by the user neglecting to
observe warning or installation instructions; or investigation of such are not covered
by the warranty.

–

The warrantor is only responsible for the function if approved accessories are used.

–

The warranty does not cover product faults caused by accessories/equipment from

another manufacturer.

Deviations from the

unit’s

factory settings must be documented in the enclosed

delivery/commissioning report (see tab 4) to avoid costs for faults, if any. The

warrantor is not liable for costs such as adjustment costs related to the replacement of
fans and control boards in the unit.

SERVICE TERMS DURING THE
WARRANTY PERIOD

In cases where service partners are used, the customer will not be charged for work,
replaced parts, necessary transports or travel costs for repairs covered by the

warranty.

This, however, requires that:

–

The warrantor and the service partner agree in advance on appropriate measures.

–

The unit is installed and adjusted according to relevant instructions.